DOKU

System Reliability Engineer

DOKU
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9 months ago
Jakarta, IndonesiaEntry Level

Responsibilities

  • Restore failed application-related IT services quickly and implement appropriate workarounds when incidents cannot be resolved within the agreed SLA.
  • Analyze existing IT services and plan improvements to prevent incidents and minimize their impact.
  • Troubleshoot, configure, and maintain applications in coordination with merchants and IT personnel.
  • Manage application lifecycle and release management processes.
  • Build, deploy, and promote applications through continuous delivery processes.
  • Ensure automated functional tests are used to validate application deployment and operation.
  • Provide second-level application support, triage issues, and route them to the appropriate IT personnel.

Requirements

  • Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related major.
  • Knowledge of Jenkins, Kubernetes, Docker, and other CI/CD tools.
  • At least two years of knowledge or experience with the Java programming language.
  • At least one year of software development experience.
  • At least one year of systems administration and operations experience.
  • Fresh graduates are welcome to apply.
  • Willingness to work from the Jakarta office.

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