Principal Software Engineer - GO, Kubernetes Platform Engineering
ServiceNow8 hours ago
Remote, India or Hyderābād, IndiaStaff+
Responsibilities
- Lead the design and delivery of complex cloud-native platform components and services through production operation.
- Act as technical lead for major features and initiatives, translating ambiguous problems into scalable designs.
- Develop and review Kubernetes operators, controllers, infrastructure automation, and platform services in Go.
- Operate managed and self-managed Kubernetes environments, including stateful and distributed workloads.
- Identify and resolve technical risks involving reliability, scalability, operability, and engineering quality.
- Drive technical strategy through architecture reviews, technical proposals, and cross-functional collaboration.
- Mentor junior and mid-level engineers through code reviews, design reviews, and technical guidance.
Requirements
- 14+ years of experience designing, building, and operating large-scale distributed systems and cloud-native platforms in production.
- Demonstrated experience building and operating Kubernetes platform infrastructure at scale through deployment, upgrades, and production operations.
- Hands-on experience developing Kubernetes Operators, Admission Controllers, Controllers, and Custom Resource Definitions using Go, Kubebuilder, Operator Framework, or similar technologies.
- Experience with managed Kubernetes services including EKS, AKS, and GKE, as well as self-managed Kubernetes environments.
- Experience supporting cloud-native database platforms, large-scale data infrastructure, or stateful services on Kubernetes.
- Hands-on Kubernetes architecture experience across orchestration, scheduling, security, storage, networking, and workload management.
- Extensive experience with AWS, Azure, or GCP, including compute, networking, security, and identity management services.
- Strong background designing microservices, event-driven systems, and distributed application architectures.
- Experience owning complex technical initiatives from architecture and design through implementation, deployment, and operational support.
- Hands-on experience with containers, CI/CD, GitOps, and infrastructure-as-code tools such as Terraform and Crossplane.
- Experience implementing observability and reliability practices involving metrics, logging, tracing, monitoring, alerting, and service-level objectives.
- Experience integrating AI into engineering and platform work, such as AI-powered tooling, automated operational workflows, or agentic systems for fleet operations.
- Preferred experience with container networking and CNI, service mesh, mTLS, workload identity, secrets management, observability, Terraform, Crossplane, and distributed data or compute workloads on Kubernetes.
Benefits
- Regular employee position in the APAC region.
- Flexible or remote work persona, subject to assigned work location and eligibility.
- ServiceNow provides reasonable accommodation support and equal employment opportunity.
Categories
About ServiceNow
ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.