Specialist Solutions Architect, Payments (Terminal)
Stripe
24 days ago
Chicago, IL, USA
Senior / Staff+
H1B Sponsor
Responsibilities
- Act as a Subject Matter Expert on Stripe’s Terminal product to accelerate opportunities globally.
- Demonstrate a deep understanding of trends in omnichannel payments.
- Develop expertise in card reader hardware and device deployment.
- Define and share best practices with the broader GTM organization.
- Create reference architectures to enhance team capabilities.
- Partner with the Terminal product sales team on key customer relationships.
- Collaborate with the Terminal product team on new products and features.
- Serve as the 'Voice of the Customer' for product prioritization.
- Identify and summarize trends to influence the product roadmap.
- Act as an escalation point for complex technical issues.
- Support customers with account strategy and technical questions.
- Understand the sales process and provide tools for lead qualification.
- Stay current on competitive analysis and market differentiation.
- Support marketing events and conferences.
Requirements
- 7+ years of technical consulting experience in payment acceptance.
- Working knowledge of payment terminals and card acceptance hardware.
- Demonstrated knowledge of brick-and-mortar financial architecture.
- Strong knowledge of hardware and software for in-person payments.
- Strong understanding of software engineering and architecture patterns.
- Exceptional communication and presentation skills.
- Interest in solving business problems with technology and creativity.
- Passion for learning and researching emerging products.
- Proven ability to build collaborative relationships.
- Ability to thrive in an unstructured, fast-moving environment.
Categories
BackendDevOpsMobile