Amazon

Support Engineer, Selling Partner Financial Tech

Amazon
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1 day ago
Seattle, WA, USAMid Level
H1B sponsor

Base Salary

$80k - $131k/yr

Responsibilities

  • Develop tools, applications, scripts, and code improvements to resolve operational burden.
  • Collaborate with product, operations, and technical teams to improve customer-facing workflows.
  • Drive tooling and configuration management for software releases and successful deployments.
  • Provide engineering support for incoming tickets across multiple product lines.
  • Troubleshoot and debug platform services, UI features and functionality, and product content.
  • Support software deployments in staging and production environments.

Requirements

  • At least 2 years of software development experience or at least 2 years of technical support experience.
  • Experience scripting in modern programming languages.
  • Experience troubleshooting and debugging technical systems.
  • Preferred: knowledge of web services, distributed systems, and web application development.
  • Preferred: experience troubleshooting and maintaining hardware and software RAID.
  • Preferred: experience with REST web services, XML, and JSON.
  • Preferred: demonstrated ability to use generative AI tools, craft effective prompts, and critically evaluate AI-generated outputs.
  • Preferred: experience identifying opportunities to integrate AI solutions into products and services.

Benefits

  • Health insurance including medical, dental, vision, prescription, Basic Life and AD&D insurance, and optional supplemental life plans.
  • Employee Assistance Program, mental health support, medical advice line, flexible spending accounts, and adoption and surrogacy reimbursement coverage.
  • 401(k) matching, paid time off, and parental leave.
  • The listed base salary range is $80,200.00-$130,700.00 annually, with potential sign-on payments and restricted stock units.

Categories

Amazon

About Amazon

10,000+ employees

Amazon builds and operates a global e-commerce marketplace, logistics network, and consumer devices, and provides cloud computing via AWS for businesses and developers. The company earns revenue from online retail, third‑party seller services, subscriptions like Prime, advertising, and AWS usage. Founded in 1994 and headquartered in Seattle, it is publicly traded on NASDAQ (AMZN) and serves customers in dozens of countries.

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