Amazon

Software Development Engineer II, Amazon Connect Customer

Amazon
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8 hours ago
Seattle, WA, USAMid Level
H1B sponsor

Base Salary

$144k - $194k/yr

Responsibilities

  • Design and code solutions for broadly defined problems.
  • Develop high-quality software in an agile environment.
  • Work with emerging serverless AWS technologies.
  • Address business opportunities, operational issues, architectural design, scalability, security, and customer needs.
  • Build and evolve AI-powered chat experiences, chat libraries, and configuration capabilities across customer, agent, supervisor, web, and mobile surfaces.

Requirements

  • 3+ years of non-internship professional software development experience.
  • 2+ years of non-internship experience designing or architecting new and existing systems, including design patterns, reliability, and scaling.
  • 1+ years of software development engineer or related occupational experience.
  • 1+ years of experience designing and developing large-scale, multi-tiered, multi-threaded, embedded, or distributed software applications, tools, systems, and services using C#, C++, Java, or Perl.
  • 1+ years of object-oriented design experience.
  • Experience programming with at least one software programming language.
  • Bachelor’s degree or foreign equivalent in computer science, engineering, mathematics, or a related field.
  • Preferred: 3+ years covering the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.
  • Preferred: bachelor’s degree in computer science or equivalent.

Benefits

  • Flexible work hours and arrangements.
  • Mentorship, knowledge-sharing, learning experiences, and career-advancement resources.
  • Health insurance including medical, dental, vision, prescription, life, and AD&D coverage; employee assistance and mental health support; medical advice line; flexible spending accounts; and adoption and surrogacy reimbursement.
  • 401(k) matching, paid time off, and parental leave.
  • Sign-on payments and restricted stock units are included in the Amazon package.
  • The base salary range is $143,700.00–$194,400.00 USD annually for Seattle, Washington.

Tech Stack

Categories

Amazon

About Amazon

10,000+ employees

Amazon builds and operates a global e-commerce marketplace, logistics network, and consumer devices, and provides cloud computing via AWS for businesses and developers. The company earns revenue from online retail, third‑party seller services, subscriptions like Prime, advertising, and AWS usage. Founded in 1994 and headquartered in Seattle, it is publicly traded on NASDAQ (AMZN) and serves customers in dozens of countries.

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