OSS & Automation Architect
AST SpaceMobile5 hours ago
Responsibilities
- Act as the primary liaison between the OSS program and internal Service Assurance, Service Delivery, Service Enablement, and adjacent teams.
- Capture operational processes, pain points, automation opportunities, requirements, and constraints for engineering hand-off.
- Translate stakeholder needs into Functional Requirements and Non-Functional Requirements.
- Define automation requirements for fault management, performance management, configuration management, partner onboarding, workflow governance, business logic, exception handling, and automated decisions.
- Specify OSS integration points with ERP, CRM, Jira, and custom internal systems.
- Contribute requirements context to Architecture Decision Records and major OSS design decisions.
- Participate in architecture sessions and sprint reviews, and validate delivered functionality against acceptance requirements.
- Maintain business process, requirements, decision, and OSS capability documentation.
- Create and maintain a roadmap of automation opportunities ranked by operational impact.
- Proactively identify process gaps, integration needs, and automation opportunities through stakeholder engagement.
Requirements
- Bachelor’s or master’s degree in computer science, Telecommunications Engineering, or a related field, or equivalent professional experience.
- At least 7 years of experience in solutions architecture, systems integration, or OSS/BSS architecture roles within the telecommunications industry.
- Deep knowledge of OSS functions including fault management, service provisioning, performance management, and service assurance.
- Hands-on experience with commercial OSS platforms such as Ericsson OSSA, Nokia NSP, NetCracker, Amdocs, or Rakuten Symphony.
- Experience with TM Forum Open APIs and the eTOM/TAM business process and application frameworks.
- Experience with ITIL-aligned service management, particularly service assurance and incident management workflows.
- Experience with workflow and BPM tooling such as Camunda, Apache Airflow, or ServiceNow from a requirements or design perspective.
- Proven ability to elicit, structure, and deliver engineering-ready functional and non-functional requirements.
- Experience specifying telecom workflow automation, including trigger conditions, state machines, exception handling, and governance rules.
- Experience specifying OSS integrations with adjacent systems, including REST APIs, event-driven integration, and data contract design.
- Working familiarity with AWS, Docker, Kubernetes, Git, and architecture and documentation tools.
- Ability to communicate effectively with business stakeholders and technical teams and maintain productive relationships across time zones.
Benefits
- The role may be performed in a standard office or remote home-office environment.
- Occasional after-hours incident response participation is required.
- AST SpaceMobile is an equal opportunity, at-will employer.
Tech Stack
Categories
Solutions Engineering
About AST SpaceMobile
AST SpaceMobile builds a space-based cellular broadband network that connects directly to standard smartphones, selling capacity to mobile network operators and government users. The public company, founded in 2017 and headquartered in Midland, Texas, trades on NASDAQ. It has demonstrated direct 4G/5G voice and data links from its BlueWalker 3 test satellite and is developing commercial satellites to extend coverage to remote and underserved areas.