about 3 hours ago
Remote, United States
Senior
Responsibilities
- Partner with business stakeholders to map current workflows and identify AI opportunities.
- Design, build, and iterate on AI solutions and automations using n8n and other tools.
- Understand and work within NiCE's internal processes and systems.
- Collaborate with IT and Developers to overcome technical obstacles.
- Enable and upskill internal support teams to use AI effectively.
- Maintain expertise in modern AI approaches and apply them to internal operations.
Requirements
- 5+ years of experience in solutioning, business process improvement, or operations consulting.
- Proven ability to translate operational needs into practical AI use cases.
- Strong knowledge of AI and NLP technologies, including LLMs and GPTs.
- Hands-on experience with automation tools like n8n and Copilot Studio.
- Working knowledge of API integrations, JSON, and basic coding/scripting.
- Demonstrated curiosity and ongoing use of AI tools to improve workflows.
- Excellent stakeholder management and communication skills.
- Comfortable operating in a fast-paced environment with multiple initiatives.
Benefits
- Opportunity to work in a fast-paced, collaborative, and creative environment.
- Endless internal career opportunities across multiple roles and locations.
- Be part of a market-disrupting global company recognized as a leader in AI.
Categories
AI & MLData ScienceDevOps