GrepJob
NICE

Senior Solutions Architect, AI Automation & Augmentation

NICE
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about 3 hours ago
Remote, United States
Senior

Responsibilities

  • Partner with business stakeholders to map current workflows and identify AI opportunities.
  • Design, build, and iterate on AI solutions and automations using n8n and other tools.
  • Understand and work within NiCE's internal processes and systems.
  • Collaborate with IT and Developers to overcome technical obstacles.
  • Enable and upskill internal support teams to use AI effectively.
  • Maintain expertise in modern AI approaches and apply them to internal operations.

Requirements

  • 5+ years of experience in solutioning, business process improvement, or operations consulting.
  • Proven ability to translate operational needs into practical AI use cases.
  • Strong knowledge of AI and NLP technologies, including LLMs and GPTs.
  • Hands-on experience with automation tools like n8n and Copilot Studio.
  • Working knowledge of API integrations, JSON, and basic coding/scripting.
  • Demonstrated curiosity and ongoing use of AI tools to improve workflows.
  • Excellent stakeholder management and communication skills.
  • Comfortable operating in a fast-paced environment with multiple initiatives.

Benefits

  • Opportunity to work in a fast-paced, collaborative, and creative environment.
  • Endless internal career opportunities across multiple roles and locations.
  • Be part of a market-disrupting global company recognized as a leader in AI.

Categories

AI & MLData ScienceDevOps