13 hours ago
Milan, Italy or Warsaw, PolandStaff+
Responsibilities
- Provide technical enablement and expert support for infrastructure, tooling, environments, and development processes.
- Investigate, troubleshoot, and coordinate resolution of technical issues with cross-functional teams.
- Own problems from initial investigation through successful resolution.
- Support and maintain test environments and end-to-end infrastructure.
- Monitor automated test executions and analyze failures to identify root causes.
- Collaborate with software engineers, architects, business consultants, and product teams to resolve delivery blockers.
- Assist business consultants with configuration and DevOps-based development practices.
- Contribute to continuous improvement initiatives that increase efficiency, quality, and delivery reliability.
Requirements
- Experience in technical support, application support, IT operations, software delivery, DevOps, or a similar technical role.
- Strong troubleshooting and problem-solving skills, including incident investigation and root-cause analysis.
- Ability to take ownership of issues and coordinate multiple stakeholders through resolution.
- Basic understanding of software development principles and the software delivery lifecycle.
- Experience with or willingness to work with C# or another object-oriented programming language, Git and source control systems, test automation frameworks, CI/CD pipelines, DevOps practices, Azure DevOps or similar platforms, PowerShell, Bash, Python, infrastructure and environment troubleshooting, monitoring and logging tools, SQL, and database fundamentals.
- Ability to read, understand, and debug code even when software development is not the primary role.
- Strong communication skills for explaining technical concepts to technical and non-technical audiences.
- Proactive, collaborative, and comfortable working in an Agile environment.
- Continuous improvement mindset focused on efficiency, quality, and delivery reliability.
Benefits
- Poland: Flexible working hours and a hybrid model with 2 days in the office and 3 days remote.
- Poland: Occasional remote work is available across Poland and internationally, subject to internal policy, with up to 24 domestic and 20 international days per year.
- Poland: Employer-paid Medicover Platinum healthcare, MyBenefit Cafeteria contribution, life insurance options, travel insurance, training, language classes, and career development opportunities.
- Poland: Annual bonus structure, holiday allowance, employee clubs, integration events, volunteering initiatives, and potential participation in the Deutsche Börse Group Share Plan after one year.
- Italy: Flexible working hours, health insurance, pension plan, 13th- and 14th-month pay, restaurant tickets, training, integration events, and up to 20 remote workdays abroad per calendar year.
About SimCorp
SimCorp builds SimCorp Dimension, a front-to-back investment management platform and managed services used by buy-side institutions such as asset managers, pension funds, and insurers. It sells software licenses and cloud-delivered operations (SaaS/managed services) covering portfolio management, trading, risk, accounting, and reporting. Founded in 1971 and headquartered in Copenhagen, it is a subsidiary of Deutsche Börse Group and reports serving 40 of the world’s top 100 financial companies.