Associate Agentic Search Infrastructure Engineer - Moveworks
ServiceNow3 days ago
Base Salary
$109k - $158k/yr
Responsibilities
- Build and own infrastructure for agentic search, including index engines, ingestion and enrichment pipelines, entity resolution, identity, and feature intelligence.
- Operate hybrid keyword, sparse-vector, embedding-based semantic, and semantic-ID indexing across large clusters.
- Design high-throughput, permission-aware pipelines for parsing, chunking, embedding, entity resolution, and access control.
- Build multimodal indexing for text, structured content, diagrams, images, audio, and video.
- Contribute to a knowledge graph connecting entities across enterprise data sources.
- Improve query latency, indexing throughput, cluster health, scalability, observability, and storage efficiency.
- Own search infrastructure from design and rollout through ongoing operations, including lifecycle policies, capacity planning, and cluster scaling.
Requirements
- BS or MS in Computer Science or an equivalent engineering background; PhD is a plus.
- Hands-on experience with search technologies and proficiency in one or more of Lucene, Solr, Elasticsearch, or OpenSearch.
- Experience with vector databases is an advantage.
- Willingness to collaborate in person with colleagues every day.
Benefits
- Base pay of $108,800-$157,800, plus equity when applicable, variable or incentive compensation, and benefits.
- Health plans including flexible spending accounts, a 401(k) plan with company match, ESPP, matching donations, flexible time away, and family leave programs.
- Regular employee role with a required-in-office work persona in North America and Canada.
Tech Stack
Elasticsearch
Categories
BackendData Engineering
About ServiceNow
ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.