3 months ago
Hong Kong, Hong KongSenior
Responsibilities
- Build AI agents, workflows, tools, and automations for customer, product, and operations problems.
- Apply LLMs, retrieval, tool calling, evaluations, guardrails, and automation to practical financial workflows.
- Create AI-assisted experiences for onboarding, support, KYC, risk review, CRM, operations, document handling, and product intelligence.
- Partner with product and engineering teams to identify valuable opportunities and ship solutions quickly.
- Design reliable systems that address accuracy, hallucination risk, latency, cost, security, compliance, and user trust.
- Convert manual processes into scalable AI-enabled systems and improve them in production.
Requirements
- Hands-on engineering ability and a record of personally building, shipping, or scaling serious products, platforms, or systems.
- Experience building AI agents, LLM applications, RAG systems, automation workflows, copilots, or AI-enabled tools.
- Strong coding ability in Python, TypeScript, JavaScript, or a similar practical technology stack.
- Ability to evaluate what should be automated, test quality, and improve system reliability over time.
- Fintech, banking, support automation, risk, KYC, fraud, CRM, or operations automation experience is preferred.
- Candidates must already be based in Hong Kong.
- Strong English communication skills are required.
- Candidates should be able to work with product, operations, and business teams.
Benefits
- Remote role for candidates based in Hong Kong.
- English is the main working language across global teams.
- Fast interview process, with strong candidates potentially receiving an offer within one week of starting interviews.
Tech Stack
Categories
About Bjak
Bjak builds an online insurance marketplace for consumers in Malaysia and Southeast Asia, enabling comparison and purchase of car, health, life, and travel policies. Its business model is aggregator-based, earning commissions and fees from insurers and partners while streamlining digital applications and renewals. Founded in 2019 and headquartered in Selangor, it is privately held and is expanding from insurance comparison into broader fintech services via a planned finance super app.