Staff Network Reliability Engineer- Cloud Operations
Skylo Technologies10 hours ago
Bengaluru, IndiaStaff+
Responsibilities
- Own 24×7 health and operational readiness of Skylo’s hybrid public- and private-cloud infrastructure.
- Operate and troubleshoot multi-cluster Kubernetes environments, including GKE, bare-metal Kubernetes, storage, networking, and hyperconverged compute.
- Own Prometheus, VictoriaMetrics, Grafana, OpenTelemetry, Loki or ELK, alerting, and observability pipeline reliability.
- Manage PostgreSQL replication, backups, failover, performance, and Redis cluster operations.
- Serve as the L3 Cloud Infrastructure escalation authority and lead incident bridges, diagnosis, resolution, and engineering handoffs.
- Define and maintain SLOs, SLIs, SLAs, error budgets, capacity plans, and reliability improvement roadmaps.
- Lead Cloud Infrastructure root-cause analysis and deliver actionable post-incident documentation.
- Author and maintain infrastructure runbooks, diagnostic decision trees, and operational standards.
- Oversee ArgoCD and Helm GitOps operations and review Terraform and Ansible infrastructure changes.
- Partner with Network Implementation, Platform Engineering, security, Core NRE, and RAN NRE teams.
- Mentor Senior NREs in Kubernetes troubleshooting, storage, databases, observability, and escalation judgment.
Requirements
- 8–10+ years of infrastructure engineering, Site Reliability Engineering, or cloud operations experience in a production 24×7 environment with direct Kubernetes on-call ownership.
- Deep Kubernetes expertise covering multi-cluster operations, node pools, RBAC, network policies, persistent storage, CSI drivers, CRDs/operators, and cluster upgrades.
- Hands-on experience operating public cloud such as GCP or AWS together with on-premise or private-cloud infrastructure.
- Production ownership of Prometheus, Grafana, VictoriaMetrics, OpenTelemetry, and alerting pipelines using Pub/Sub or equivalent.
- Experience with PostgreSQL streaming replication, backup and restore, failover, performance tuning, Redis clusters, and persistence management.
- Production experience with ArgoCD or Flux CD, Helm, and Terraform or Ansible.
- Knowledge of SLO, SLI, SLA, error budgets, toil measurement, capacity planning, and on-call design.
- Understanding of container runtimes, Linux internals, kernel performance, storage subsystems, and network packet flow.
- Ability to write executable infrastructure runbooks and deliver structured RCA and escalation documentation.
- Preferred experience includes telecom or NTN workloads, 5G Core or vRAN infrastructure, satellite ground segments, Ceph or Rook, KubeVirt, Harvester, OpenStack, BGP, VXLAN, EVPN, software-defined networking, hardware load balancers, Go or Python automation, FinOps, and relevant professional certifications.
- Preferred certifications include CKA, CKS, AWS Solutions Architect Professional, or Red Hat Certified Architect.
Benefits
- Competitive compensation package with a stock-option equity program.
- Comprehensive benefits plans.
- Monthly wellness and education reimbursement allowances.
- Generous time off policy and holidays.
- Opportunity to temporarily work abroad.
- Flexible, inclusive worldwide work culture with employees across three continents.
- Opportunity to develop and operate the world’s first commercial live direct-to-device satellite network.
- Access to teams and expertise across software, hardware, chipsets, telecom, satellite, and network virtualization.
Tech Stack
AnsibleAWSGoGoogle Cloud PlatformGrafanaHelmKubernetesLinuxOpenStackPostgreSQLPrometheusPythonRedisTerraform
Categories
DevOpsSite Reliability
About Skylo Technologies
Skylo Technologies provides a Non-Terrestrial Network service that enables smartphones and IoT devices to connect directly over existing satellites, managed by its 3GPP standards-based, cloud-native NTN vRAN and core. It partners with satellite operators, mobile carriers, and device makers to deliver subscription connectivity and platform services for outdoor users and industrial workflows. Founded in 2017 and headquartered in Mountain View, it targets agriculture, maritime, logistics, mining, automotive, and consumer markets.