Lead Engineer – Observability Engineering
Levi Strauss & Co21 days ago
Bengaluru, IndiaStaff+
Responsibilities
- Design, build, and maintain end-to-end observability solutions for metrics, logs, traces, synthetic monitoring, real user monitoring, and business telemetry.
- Implement observability instrumentation and standards for microservices, APIs, front-end systems, legacy systems, and hybrid-cloud environments.
- Use AI-driven observability and AIOps capabilities for anomaly detection, predictive alerting, automated root cause analysis, noise reduction, and self-healing workflows.
- Integrate observability into CI/CD and GitOps workflows to provide automated monitoring, alerting, and delivery-pipeline feedback.
- Lead collaboration with platform, Developer Velocity, and application teams to establish scalable monitoring architectures and operational excellence practices.
- Evaluate and implement observability tools and frameworks aligned with enterprise architecture, security, and scalability goals.
- Mentor engineering teams on observability practices and establish observability governance, standards, and maturity models.
- Partner with technology and business leadership to turn observability insights into improvements in product quality, developer velocity, and operational efficiency.
Requirements
- 9+ years of total IT industry experience with a strong focus on observability and monitoring solutions.
- 5+ years of hands-on experience administering, managing, and integrating New Relic solutions across GCP, Azure, and AWS Cloud.
- Experience managing observability solutions including Datadog, Dynatrace, Grafana, and Prometheus.
- Deep understanding of the four pillars of observability: metrics, events, logs, and traces.
- Strong background in distributed systems, microservices, containerized applications, Kubernetes, EKS, Docker, and service mesh architectures.
- Knowledge of automation, CI/CD, and DevSecOps practices for integrating observability into modern delivery pipelines.
- Strong communication, collaboration, leadership, troubleshooting, analytical, and problem-solving abilities.
- Understanding of SDLC, Agile practices, and ITIL frameworks.
- A bachelor's degree in computer science or equivalent is required; a master's degree is preferred.
- New Relic Certified Reliability Engineer, New Relic verified Foundation, or New Relic Certified Performance Engineer certifications are highly preferred.
Benefits
- Complimentary preventive health check-up for the employee and spouse.
- OPD coverage.
- Leave plan including paternity and family-care leaves.
- Counselling sessions supporting mental well-being.
- Exclusive discount vouchers on Levi’s products.
- Full-time role based in Bengaluru, India.
Tech Stack
Categories
Site Reliability
About Levi Strauss & Co
Levi Strauss & Co. designs, markets, and sells Levi’s denim and casual apparel, Dockers khakis, Signature/Denizen value lines, and Beyond Yoga activewear to consumers worldwide through company-owned stores, e-commerce, and wholesale retail partners. Founded in 1853 and headquartered in San Francisco, the company is publicly traded on the NYSE under the ticker LEVI. It is widely credited with inventing the blue jean in 1873.