2 months ago
Base Salary
$200k - $350k/yr
Responsibilities
- Build and operate Console’s cloud-hosted infrastructure across AWS, Kubernetes, and related cloud systems.
- Architect and deliver a scalable self-hosted deployment model for enterprise customers with strict data, security, and infrastructure requirements.
- Own graph, search, queueing, and runtime infrastructure supporting Console’s context layer.
- Design reliable deployment patterns across hosted and customer-hosted environments.
- Partner with customer-facing teams to translate enterprise deployment constraints into infrastructure improvements.
- Improve observability, reliability, incident response, and operational tooling.
- Make foundational architecture decisions that improve engineering velocity without compromising stability.
Requirements
- 5+ years of full-time experience in infrastructure, backend, platform, or distributed systems engineering.
- Strong hands-on experience with AWS, Kubernetes, and cloud infrastructure, including architecture tradeoffs.
- Experience with infrastructure-as-code tools such as Pulumi or Terraform.
- Comfort working in a modern TypeScript, Node, and React codebase.
- Experience building and operating production-grade systems where reliability, scale, security, and observability mattered.
- Ability to reason about deployment models, networking, data isolation, infrastructure constraints, and operational failure modes.
- Strong ownership of complex systems problems and attention to reliability and quality.
Benefits
- Equity with early exercise and QSBS eligibility.
- Comprehensive health, dental, and vision insurance.
- Unlimited paid time off.
- 401(k).
- Meals provided daily in the office.
- Work arrangement is office-based, with no remote or hybrid schedule stated.
Tech Stack
Categories
About Console
Console is an AI-Native ITSM, built to help teams automate support and shift from doing the work to managing the system that does the work for them. From password resets to access requests, Console handles 60–80% of support requests directly in Slack or Teams before they ever reach a human.