20 days ago
Liberty Lake, WA, USASenior
Responsibilities
- Lead quality efforts for complex features, releases, and cross-functional initiatives across cloud, web, firmware, hardware, AI analytics, and integrated platform solutions.
- Define risk-based testing strategies by reviewing requirements, user stories, architecture changes, and acceptance criteria.
- Create, maintain, and execute test plans, test cases, exploratory tests, regression suites, integration tests, and end-to-end workflow validations.
- Validate functionality, usability, reliability, system integrations, APIs, databases, configurations, logs, and customer-facing workflows.
- Investigate, document, reproduce, and verify software defects, including customer-reported issues requiring troubleshooting and root cause analysis.
- Execute, maintain, and enhance automated test suites; analyze results and drive corrective actions.
- Coordinate testing across multiple workstreams and support release readiness, quality sign-off, and continuous improvement initiatives.
- Mentor Software QA Specialists and guide testing methodologies, technical validation, automation, and quality practices.
- Participate in sprint planning, backlog refinement, reviews, retrospectives, and other software development lifecycle activities.
Requirements
- High school diploma or GED is required.
- 8+ years of experience in software quality assurance, software testing, or a related field in Agile development environments.
- Strong understanding of testing methodologies, test strategy development, risk-based testing, defect management, and root cause investigation.
- Experience leading testing for complex software, cloud, firmware, hardware, or integrated platform solutions.
- Advanced experience with test strategies, test plans, test cases, exploratory testing, regression testing, integration testing, and end-to-end validation.
- Hands-on experience with API testing using Postman, Swagger, or similar tools.
- Working knowledge of SQL and database validation techniques.
- Experience analyzing application logs and troubleshooting complex software and system-level issues.
- Experience executing, maintaining, and expanding automated test suites and understanding automated testing and quality engineering practices.
- Familiarity with AI-assisted testing tools, Jira, TestRail, Azure DevOps, web applications, cloud platforms, client/server architectures, networking fundamentals, and hardware-integrated systems.
- Working knowledge of Windows, Linux, and mobile operating systems.
- Strong analytical, troubleshooting, communication, collaboration, leadership, and mentoring skills.
- Ability to influence quality outcomes across teams and balance customer experience, product quality, and delivery objectives.
Benefits
- Pay range is $25.00-$30.00 per hour, plus eligibility for an annual discretionary bonus.
- Employees may purchase company stock at a discounted rate.
- Medical, dental, vision, and prescription benefits begin on day one, with a medical plan subsidy and health savings account contribution.
- Up to $5,000 annual company 401(k) match.
- Company-paid short-term and long-term disability, AD&D, and life insurance.
- Paid maternity and paternity leave, 15 days of paid vacation accrued per year, paid sick/wellness time, and nine paid holidays per year.
- Educational Assistance Program supports non-degree, undergraduate, and graduate education.
- Free Alarm.com system through the Employee Equipment Program.
- Casual, collaborative, and creative workplace culture with in-person work at the Liberty Lake, WA headquarters four days per week.
About OpenEye
OpenEye builds a cloud video and data platform and video management system used for security, loss prevention, and business intelligence by multi-site enterprises. Its offering combines IP cameras, recorders, and OWS cloud software with AI-based video analytics, sold through a network of certified service providers on a subscription and hardware model. Founded in 1999 and headquartered in Liberty Lake, Washington, OpenEye operates as a subsidiary of Alarm.com and serves sectors such as retail, banking, education, and healthcare.