6 days ago
Responsibilities
- Conduct QA testing for bugs and development stories and create and execute test plans based on software acceptance criteria.
- Interface with support and product management to diagnose and report customer issues.
- Identify and qualify customer use cases and environments with project teams.
- Manage testing for major feature development, including coordination with junior testers.
- Evaluate software and firmware applications for deviations from existing test plans.
- Configure and monitor long-term and integration tests.
- Recommend updates, fixes, and improvements to test plans.
- Assist and mentor Software QA Specialist I and II employees and support QA best practices.
Requirements
- High school diploma or General Education Degree.
- 8–10 years of related experience and/or training.
- Familiarity with web applications and web terminology.
- Working knowledge of hardware and software troubleshooting, Windows, Linux, and mobile operating systems.
- Knowledge of SQL queries, VSCode, Postman, computer hardware components, networking terminology, internet, and web applications.
Benefits
- Pay range of $25.00–$30.00 per hour plus eligibility for an annual discretionary bonus.
- Employees may purchase company stock at a discounted rate.
- Medical, dental, vision, prescription, health savings account, disability, AD&D, and life insurance benefits are available, with medical benefits starting on day one.
- Up to $5,000 annual company 401(k) match.
- Paid maternity and paternity leave, 15 days of paid vacation accrued annually, paid sick/wellness time, and nine paid holidays.
- Educational Assistance Program and free Alarm.com home equipment through the Employee Equipment Program.
- Employees work from the Liberty Lake, WA office four days per week.
About Alarm.com
Alarm.com builds a cloud-based platform for smart home and business security, video monitoring, access control, automation, and energy management. Its services are delivered through a global network of professional security dealers and integrators on a subscription model, with companion web and mobile apps and compatible IoT devices. Founded in 2000 and headquartered in Tysons, Virginia, it is publicly traded on Nasdaq under the ticker ALRM.