Solution Architect - Marketing cloud/Data360
Salesforce2 days ago
Casablanca, MoroccoSenior
Responsibilities
- Act as the primary Marketing Cloud and Data 360 subject matter expert for customer project delivery.
- Create application and technical design documents, blueprints, flowcharts, and other solution artifacts.
- Design enterprise customer data and engagement architectures, including governance, consent management, and cross-channel activation.
- Guide integration development, enterprise architecture standards, environment management, code reviews, and coding standards for SQL, SSJS, and AMPscript.
- Facilitate technical and business discussions with executive customer stakeholders and align technology strategy with business value.
- Lead solution testing and validation and troubleshoot implementation issues through proactive risk management.
Requirements
- Fluency in English and French is required.
- Hands-on experience designing and configuring Marketing Cloud, including Email Studio, Journey Builder, and Automation Studio, and Data 360, or equivalent experience with a similar Martech or CDP platform.
- Deep Martech ecosystem expertise, including customer journey orchestration, digital campaign management, and campaign optimization.
- Understanding of system design, integration patterns, data modeling, MDM, development lifecycle, and deployment practices.
- Ability to document data flows, engineering flowcharts, and technical solutions and translate client requirements into Salesforce product solutions.
- Knowledge of REST and SOAP API patterns and experience integrating Salesforce with business systems, ETL systems, CRM platforms, or data lakes.
- Ability to lead cross-team meetings and conduct solution testing and validation.
- Engineering School Degree or equivalent relevant experience.
- Six or more years of direct Marketing Cloud or marketing technology/data architecture consulting experience is preferred.
- Two or more years of direct Data 360 experience is preferred.
- Familiarity with Agentforce, external data platforms such as Snowflake, Databricks, AWS, or GCP, and Salesforce certifications is preferred.
- Ability to communicate complex concepts to tactical and executive audiences and work independently in a fast-paced environment.
Benefits
- Extended onboarding with formal certification, internal training, knowledge transfer, hands-on experience, and collaboration with consultants, architects, and project managers.
- Estimated travel to client sites of 25%-50%.
- All interviews take place onsite at the Casablanca office.
- Salesforce provides benefits and resources intended to support balance and employee wellbeing.
- Reasonable accommodations are available during the application and recruiting process.
Tech Stack
Categories
Solutions Engineering
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.