1 day ago
Base Salary
$127k - $236k/yr
Responsibilities
- Lead strategic initiatives that accelerate adoption of agentic platforms and intelligent automation across North American Wealth.
- Own and improve components of the agentic software development lifecycle and Developer Experience from discovery through operations and continuous improvement.
- Design and implement production-grade agentic systems using orchestration, retrieval, structured tool use, event-driven integration, and human-in-the-loop patterns.
- Develop reusable platform capabilities, reference architectures, engineering patterns, tools, integrations, and self-service experiences.
- Establish engineering standards and governance for agent identity, access, data protection, tool use, human oversight, auditability, evaluation, release controls, and lifecycle management.
- Establish evaluation, observability, and operational practices to measure quality, safety, reliability, latency, cost, adoption, and business value.
- Lead technical workshops, demonstrations, training, design reviews, and executive-level discussions.
- Coach and mentor engineers, build communities of practice, and raise organizational capability.
- Evaluate models, frameworks, platforms, and vendors and make recommendations based on capability, interoperability, security, cost, performance, and strategic fit.
Requirements
- 10+ years of progressive software engineering experience, including technical leadership across complex enterprise platforms or transformation programs.
- Experience designing and delivering distributed applications, APIs, event-driven systems, and cloud-native services using Java, .NET, Python, Node.js, React, and SQL.
- Experience establishing production engineering practices across automated testing, security, observability, reliability, operational readiness, and CI/CD.
- Experience designing or implementing AI-enabled applications, agents, workflow automation, or LLM-based solutions using retrieval, tool calling, orchestration, and structured outputs.
- Working knowledge of AI evaluation, guardrails, privacy, security, human oversight, auditability, and risk controls for regulated environments.
- Ability to translate business processes and strategic objectives into reusable technical capabilities, delivery roadmaps, and measurable outcomes.
- Strong facilitation and communication skills, including technical workshops, training, design reviews, and executive discussions.
- Experience coaching engineers and raising organizational capability through standards, reference implementations, documentation, and communities of practice.
- Bachelor's degree in Computer Science, Engineering, or an equivalent combination of education and professional experience.
- Preferred experience with LangGraph, Microsoft Agent Framework, MCP, A2A, or equivalent agent orchestration and integration technologies.
- Preferred experience with internal developer platforms, paved-road capabilities, reusable agent tooling, self-service engineering experiences, Azure AI services, Azure Kubernetes Service, Azure AI Search, Databricks, GitHub Actions, and enterprise observability platforms.
- Preferred LLMOps or AgentOps experience, including prompt and model versioning, evaluation datasets, automated quality gates, tracing, telemetry, rollout strategies, and regression management.
- Preferred experience establishing AI governance and Responsible AI practices and delivering automation or AI solutions in financial services.
Benefits
- Hybrid work arrangement in Boston, Massachusetts.
- Salary range of $127,330.00 USD to $236,470.00 USD, plus eligibility for incentive compensation.
- Eligible employees may receive health, dental, mental health, vision, disability, life, AD&D, adoption/surrogacy, wellness, and employee/family assistance benefits.
- Benefits include retirement savings plans, pension/401(k) savings plans, global share ownership with employer matching, and financial education and counseling.
- U.S. paid time off includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time, plus statutory leaves where applicable.
About Manulife
Manulife is a Toronto‑headquartered public financial services company that provides life and health insurance, retirement plans, and wealth and asset management to individuals and institutions. It earns premiums and fee income from insurance, investment, and advisory products delivered across Canada, Asia, and Europe, and operates as John Hancock in the United States. Founded in 1887, the company is listed on the Toronto Stock Exchange.