4 days ago
Arlington, VA, USA or New York, NY, USAMid Level
H1B sponsor
Base Salary
$131k - $193k/yr
Responsibilities
- Train administrators and analysts and deliver customer workshops, best-practice sessions, and architectural reviews.
- Lead technical discovery and map customer workflows, intelligence requirements, infrastructure, data models, and automated playbooks to platform capabilities.
- Integrate security tools and data sources including SIEM, EDR, SOAR, threat feeds, and STIX/TAXII.
- Design and build playbooks, integrations, and AI-assisted agentic workflows for customer security challenges.
- Build relationships with technical stakeholders and manage service and product communications.
- Provide customer feedback to Product and Engineering, escalate bugs, and maintain solution-design best practices, playbooks, and documentation.
- Identify adoption and renewal risks and travel to customer sites for workshops, implementations, and problem resolution.
Requirements
- At least 3 years of experience in Customer Success, Support, or a technical cybersecurity, threat intelligence, or related engineering role.
- Hands-on experience with Threat Intelligence Platforms, SOAR, SIEM, or similar security automation technologies.
- Strong knowledge of Linux, network security, cloud platforms, SaaS, and IaaS.
- Understanding of cybersecurity principles, the threat intelligence lifecycle, MITRE ATT&CK, and STIX/TAXII.
- Experience with Python scripting, REST API integrations, and troubleshooting network connectivity across customer environments.
- Excellent written and verbal communication skills with analysts, engineers, and senior executives.
- Ability to own increasingly complex projects from discovery through deployment and work cross-functionally.
- Bachelor's or Master's degree in Computer Science or a related discipline, or equivalent experience.
Benefits
- Hybrid work based in the NYC or Arlington, Virginia area with two required office days per week unless traveling.
- Flexible work arrangements, global offices, generous paid time off and sick leave, professional development funds, employee resource groups, and manager development programming.
- Eligible for company equity.
About Dataminr
Dataminr builds an AI-driven platform that detects events, threats, and emerging risks from public data and delivers real-time alerts. Organizations in corporate security, cyber, risk, and the public sector use it to monitor crises, digital risks, and third‑party issues via subscription software and data services. Founded in 2009 and headquartered in New York City, the company is privately held and serves enterprises and government agencies worldwide.