Lead SRE - AWS Platform
JPMorgan Chase1 day ago
Glasgow, United KingdomStaff+
Responsibilities
- Lead resiliency design reviews and break complex technical problems into actionable work for engineers.
- Improve application and platform reliability, stability, scalability, and performance using data-driven analysis.
- Define service level indicators, service level objectives, and error budgets with stakeholder partners.
- Serve as the primary point of contact during major incidents and troubleshoot issues quickly to reduce business impact.
- Use and expand enterprise-authorized AI-assisted workflows for incident triage, troubleshooting, post-incident analysis, and operational readiness.
- Establish guardrails, validation practices, traceability, auditability, resiliency, and security controls for AI-assisted operations.
- Champion site reliability culture, document knowledge, and mentor other engineers.
- Identify technology bottlenecks, reduce toil, and evaluate and recommend suitable new technologies.
Requirements
- Demonstrated proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and site reliability practices.
- Fluency in at least one programming language such as Python, Java with Spring Boot, or .NET.
- Experience using enterprise-authorized AI capabilities to improve SRE workflows, with strong validation habits and awareness of data sensitivity.
- Ability to evaluate AI-assisted operational recommendations, define usage guardrails, and align outcomes with resiliency and security expectations.
- Proficiency in observability, including white- and black-box monitoring, service-level-objective alerting, and telemetry collection.
- Proficiency with continuous integration and continuous delivery practices and tooling.
- Proficiency with containers and container orchestration.
- Experience troubleshooting common networking technologies and issues.
- Advanced knowledge of software applications and technical processes, with depth in one or more technical disciplines and the ability to evaluate emerging technologies.
About JPMorgan Chase
JPMorgan Chase provides consumer and commercial banking, payments, credit card, wealth management, and corporate and investment banking services to individuals, businesses, institutions, and governments. The public company (NYSE: JPM) earns revenue from interest, fees, trading, and asset management across operations in more than 100 markets. Headquartered in New York City with roots dating to 1799, it serves retail customers and prominent corporate and government clients through brands including Chase and J.P. Morgan.