3 days ago
Responsibilities
- Contribute substantially to the platform frontend engineering team.
- Build and continuously improve Cresta’s platform and new product requirements with product and engineering teams.
- Work closely with customers, analyze technical tradeoffs, and own customer-facing deliverables.
- Develop high-quality, reusable, well-tested system components and contribute to system designs.
- Identify product improvement opportunities and generate product improvement ideas.
- Demonstrate and promote engineering best practices.
- Own a substantial part of the Cresta product and platform technically.
- Expand Cresta’s services into native and hybrid mobile applications.
- Build headful and headless mobile SDKs for Android and iOS to power AI agent integrations.
Requirements
- Bachelor’s degree in Computer Science or a related field.
- Strong computer science fundamentals and very solid coding skills.
- 8+ years of experience in relevant domains.
- At least 2 years of native mobile development experience with Kotlin or Java for Android and Swift for iOS in large-scale consumer-facing products.
- Proficiency in designing and maintaining clear frontend architecture.
- Experience serving as a technical lead for a frontend stack supporting various product features.
- Experience with React Native, Flutter, or Ionic is preferred.
Benefits
- Medical, dental, and vision plans.
- Paid parental leave.
- Monthly health and wellness allowance.
- Work-from-home office stipend for the remote environment.
- Lunch reimbursement for in-office employees.
- The role is being hired in the US and Canada.
About Cresta
Cresta builds a generative AI platform for contact centers, combining AI agents, real-time agent assistance, conversation intelligence, and quality/coaching tools. It sells enterprise software to customer-support and sales organizations to automate and improve conversations across voice and digital channels. Founded in 2017 and headquartered in Sunnyvale, California, the privately held company counts brands such as Alaska Airlines, Cox Communications, Intuit, United Airlines, and Marriott among its customers.