
Cresta
Cresta builds a generative AI platform for contact centers, combining AI agents, real-time agent assistance, conversation intelligence, and quality/coaching tools. It sells enterprise software to customer-support and sales organizations to automate and improve conversations across voice and digital channels. Founded in 2017 and headquartered in Sunnyvale, California, the privately held company counts brands such as Alaska Airlines, Cox Communications, Intuit, United Airlines, and Marriott among its customers.
Open Positions at Cresta
45 open positions
Build end-to-end features for Cresta’s no-code conversation intelligence platform, spanning intuitive workflow interfaces and scalable backend services. Partner with product, design, and AI/ML teams to make complex conversation analysis accessible to non-technical users.
Enterprise Solutions Engineer who partners with account executives to demonstrate Cresta’s conversational AI platform, lead technical validation, and build compelling customer business cases. The role combines technical pre-sales, enterprise discovery, product demonstrations, proof-of-concept execution, and ROI consulting.
Customer Engineer delivering and integrating Cresta’s AI solutions with enterprise contact center systems. The role combines hands-on software development, technical troubleshooting, and customer collaboration across contact center and CX technologies.
Serve as Cresta’s AI Agent technical expert, partnering with Core Solutions Engineers to shape enterprise opportunities from discovery and workshops through complex demos and API evaluation. Translate agentic AI capabilities into compelling technical solutions and measurable business value.
Senior Backend Software Engineer on Cresta’s Platform Team, building scalable agent-assist integrations, real-time conversation services, and authentication systems for enterprise customers. The role combines distributed systems, enterprise integrations, and reliability-focused platform engineering in a remote environment.
Build and deploy Cresta’s AI-powered contact center integrations for enterprise customers across APAC. This hands-on technical role combines software engineering, cloud and contact center expertise, troubleshooting, and trusted customer partnership.
Cresta is hiring a hands-on Developer Relations Engineer to help developers and partners build, test, and ship AI agents through technical content, sample applications, workshops, and events. The role blends software engineering, AI agent development, storytelling, and community feedback in an enterprise-focused environment.
Cresta is hiring a Senior Machine Learning Engineer to build and scale LLM-powered agents, retrieval systems, and real-time AI capabilities for customer experience platforms. The role combines advanced machine learning, agentic workflow design, evaluation, and production engineering.
Build scalable, reliable backend systems powering Cresta’s high-volume AI Agent interactions. This senior role focuses on server architecture, data performance, availability, and bringing advanced AI capabilities into production.
Build polished, enterprise-scale React and TypeScript applications that configure and operate Cresta’s AI Receptionist voice experiences. You’ll shape frontend architecture, real-time user experiences, and intuitive interfaces for conversational AI capabilities.
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