Cresta
Cresta builds a generative AI platform for contact centers, combining AI agents, real-time agent assistance, conversation intelligence, and quality/coaching tools. It sells enterprise software to customer-support and sales organizations to automate and improve conversations across voice and digital channels. Founded in 2017 and headquartered in Sunnyvale, California, the privately held company counts brands such as Alaska Airlines, Cox Communications, Intuit, United Airlines, and Marriott among its customers.
Open Positions at Cresta
40 open positions
Cresta is hiring its first Marketing Engineer to own the technical foundation of cresta.com and build AI agents for marketing use cases. This hands-on role combines full-stack web engineering, marketing systems integration, and applied AI delivery.
Cresta is seeking its first AI Growth Engineer to own the technical foundation of cresta.com, enable marketers to ship independently, and build AI agents for marketing use cases. This end-to-end role combines web platform engineering, growth infrastructure, and applied AI agent development.
Build native and hybrid Android and iOS applications and SDKs that power Cresta’s AI agent integrations. You’ll own substantial mobile and frontend platform work while partnering closely with product teams and customers.
Own Cresta’s growth engineering function by architecting its marketing web platform, enabling marketers to ship independently, and building AI agents for marketing use cases. This end-to-end role blends web engineering, growth systems, and applied AI delivery.
Build end-to-end features for Cresta’s no-code conversation intelligence platform, spanning intuitive workflow interfaces and scalable backend services. Partner with product, design, and AI/ML teams to make complex conversation analysis accessible to non-technical users.
Serve as Cresta’s AI Agent technical expert, partnering with Core Solutions Engineers to shape enterprise opportunities from discovery and workshops through complex demos and API evaluation. Translate agentic AI capabilities into compelling technical solutions and measurable business value.
Senior Backend Software Engineer on Cresta’s Platform Team, building scalable agent-assist integrations, real-time conversation services, and authentication systems for enterprise customers. The role combines distributed systems, enterprise integrations, and reliability-focused platform engineering in a remote environment.
Build and deploy Cresta’s AI-powered contact center integrations for enterprise customers across APAC. This hands-on technical role combines software engineering, cloud and contact center expertise, troubleshooting, and trusted customer partnership.
Cresta is hiring a hands-on Developer Relations Engineer to help developers and partners build, test, and ship AI agents through technical content, sample applications, workshops, and events. The role blends software engineering, AI agent development, storytelling, and community feedback in an enterprise-focused environment.
Cresta is hiring a Senior Machine Learning Engineer to build and scale LLM-powered agents, retrieval systems, and real-time AI capabilities for customer experience platforms. The role combines advanced machine learning, agentic workflow design, evaluation, and production engineering.
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