2 days ago
Base Salary
$160k - $280k/yr
Responsibilities
- Own the end-to-end technical architecture, content flows, integrations, and evolution of cresta.com and its website stack.
- Architect and build interactive web experiences, maintain the component system, and partner with brand and design.
- Build marketing tooling that enables marketers to ship without engineering support.
- Own website forms, gated content, event tracking, attribution, and downstream GTM data quality.
- Develop localization foundations including locale routing, URL architecture, hreflang, and CMS translation workflows.
- Establish engineering practices that support fast, reliable delivery and implement technical SEO and AEO work.
- Develop, configure, deploy, evaluate, and optimize AI agents for marketing use cases on Cresta’s platform.
- Create agent guardrails and human review workflows, take prototypes to production, and provide feedback to product and engineering teams.
Requirements
- 7+ years of experience in software development, web development, AI/ML engineering, or growth engineering.
- Strong full-stack engineering fundamentals across application code, APIs, data, and infrastructure using Python, TypeScript, Node, or similar technologies.
- Familiarity with AI/ML concepts and hands-on experience with large language models and prompt engineering techniques.
- Understanding of AI agent frameworks, function calling, and retrieval-augmented generation.
- Ability to learn unfamiliar domains quickly, define work independently, and own outcomes end to end.
- Ability to act as the primary technical partner for a non-engineering team, scope ambiguous requests, and explain tradeoffs to marketers.
- Experience owning a marketing website is preferred but not required.
- Technical SEO and AEO experience grounded in testing is preferred.
- Experience integrating marketing and GTM systems such as HubSpot, Salesforce, Marketo, Segment, GA4, and GTM is preferred.
Benefits
- Comprehensive medical, dental, and vision coverage for employees and families.
- Flexible paid time off and paid parental leave for all new parents.
- Retirement savings plan.
- Remote work setup budget, monthly wellness and communication stipend.
- In-office meal program and commuter benefits for onsite employees.
Tech Stack
Categories
About Cresta
Cresta builds a generative AI platform for contact centers, combining AI agents, real-time agent assistance, conversation intelligence, and quality/coaching tools. It sells enterprise software to customer-support and sales organizations to automate and improve conversations across voice and digital channels. Founded in 2017 and headquartered in Sunnyvale, California, the privately held company counts brands such as Alaska Airlines, Cox Communications, Intuit, United Airlines, and Marriott among its customers.