1 day ago
Base Salary
$160k - $280k/yr
Responsibilities
- Own the end-to-end architecture, content flow, integrations, and technical evolution of cresta.com.
- Set the technical vision for the website stack and CMS, currently Webflow, and own the site’s component system in partnership with brand and design.
- Build website instrumentation for forms, gated content, event tracking, attribution, and downstream marketing operations data flows.
- Develop localization foundations including locale routing, URL architecture, hreflang, CMS translation workflows, and content structure.
- Establish engineering practices that support fast, reliable website delivery and ship technical work for SEO and AEO programs.
- Develop, configure, deploy, evaluate, and optimize AI agents on Cresta’s platform for marketing use cases.
- Take AI agents from prototype to production with evaluation criteria, guardrails, and human review steps.
- Identify product and engineering gaps, build custom tooling, and provide roadmap feedback based on real-audience deployments.
- Scope ambiguous requests and explain technical tradeoffs to marketers as the deepest technical voice on a non-engineering team.
Requirements
- 7+ years of experience in software development, web development, AI/ML engineering, or growth engineering.
- Strong full-stack capabilities across application code, APIs, data, and infrastructure using Python, TypeScript, Node, or similar technologies.
- Hands-on experience with large language models and familiarity with AI/ML concepts and prompt engineering techniques.
- Strong understanding of AI agent frameworks, function calling, and retrieval-augmented generation.
- Ability to learn unfamiliar domains quickly, work with high autonomy, define work independently, and own outcomes end to end.
- Ability to work as the primary technical voice on a marketing team and communicate tradeoffs clearly.
- Preferred experience owning a marketing website.
- Preferred technical SEO and AEO experience grounded in testing.
- Preferred experience integrating marketing and GTM systems including HubSpot, Salesforce, Marketo, Segment, GA4, and GTM.
Benefits
- Medical, dental, and vision coverage for employees and families.
- Flexible paid time off.
- Paid parental leave for all new parents.
- Retirement savings plan.
- Remote work setup budget for a productive home office.
- Monthly wellness and communication stipend.
- In-office meal program and commuter benefits for onsite employees.
- The posting describes remote-work support and onsite-employee benefits; no specific work schedule is stated.
Tech Stack
Categories
About Cresta
Cresta builds a generative AI platform for contact centers, combining AI agents, real-time agent assistance, conversation intelligence, and quality/coaching tools. It sells enterprise software to customer-support and sales organizations to automate and improve conversations across voice and digital channels. Founded in 2017 and headquartered in Sunnyvale, California, the privately held company counts brands such as Alaska Airlines, Cox Communications, Intuit, United Airlines, and Marriott among its customers.