1 day ago
Bengaluru, IndiaStaff+
Responsibilities
- Own technical delivery and provide continuous feedback to project plans while working with technical teams and program managers.
- Design scalable and efficient Salesforce Field Service Lightning solutions.
- Configure FSL data models, work orders, service appointments, and scheduling.
- Integrate FSL with ERP, Service Cloud, and other backend systems.
- Gather requirements, interpret user stories, and translate them into feasible technical solutions.
- Manage resources, create technical specifications, oversee code reviews, and enforce development standards.
- Guide and mentor Salesforce development teams and junior team members.
- Contribute hands-on to coding and development activities.
- Implement CI/CD and release management processes.
- Coordinate with clients and functional, technical, and other stakeholder teams.
Requirements
- Bachelor of Engineering, Bachelor of Technology, MCA, or equivalent technical education, with listed qualifications also including bachelor's degrees in Computer Engineering, Computer Science, or Information Technology and a master's degree in Software Engineering.
- Strong Salesforce domain knowledge with experience in Field Service Lightning, Sales Cloud, Service Cloud, or Data Cloud.
- Expertise developing applications on the Force.com platform.
- Extensive knowledge of Lightning, Lightning Web Components, Aura, and Apex.
- Proven experience as a Salesforce Technical Lead with strong Salesforce platform knowledge.
- Experience with Salesforce architecture, best practices, user-centered design methods, and standard processes.
- Hands-on experience with Apex Data Loader, middleware technologies, SOAP and REST web services, Salesforce APIs, and backend integrations.
- Experience with Salesforce Lightning and Angular.
- Programming knowledge in Java, Oracle PL/SQL, and/or JavaScript; Java is desirable.
- Experience with source control and continuous integration.
- Salesforce cloud certifications are preferred, including Field Service Lightning Consultant, Service Cloud Consultant, and architecture certifications.
- Strong analytical, problem-solving, communication, collaboration, and stakeholder-management skills.
- Proficiency in English is required.
Benefits
- Hybrid work arrangement in India.
- Regular employment with any work shift.
- Hands-on experience, mentorship, and learning opportunities.
- Opportunity to lead AI-powered enterprise transformation and work on real-world business challenges.
- Values-driven workplace emphasizing integrity, inclusion, innovation, client focus, and career growth.
Tech Stack
Categories
Solutions Engineering
About Genpact
Genpact is a global professional services and technology firm that runs and transforms mission-critical operations for large enterprises through consulting, managed services, and AI- and analytics-driven platforms. It serves industries such as banking, insurance, healthcare, and manufacturing/supply chain, modernizing finance, risk, customer service, and back-office processes. Headquartered in New York and listed on the NYSE (G), Genpact originated within GE before becoming an independent public company.