Senior QA Analyst, Secure Remote Access
Keeper Security26 days ago
Remote, United StatesSenior
Responsibilities
- Design and execute test plans for Keeper Connection Manager features and secure remote access workflows
- Perform functional, integration, regression, system and exploratory testing across Keeper Connection Manager components
- Validate remote access workflows using SSH, RDP and VNC
- Test behavior across operating systems, network conditions and enterprise environments
- Validate authentication, authorization, session management, access controls and encrypted communication workflows
- Reproduce, document and track defects with technical details, logs and reproduction steps
- Troubleshoot networking, connectivity, performance and system-behavior issues with Engineering
- Validate integrations and deployment configurations across cloud and on-premises environments
- Build and maintain test cases, regression suites and QA documentation
- Participate in sprint planning, requirements reviews and release validation
- Use AI-assisted tools such as Claude and ChatGPT for test design, troubleshooting, defect analysis and documentation
Requirements
- At least 5 years of experience in software quality assurance, QA analysis or a related testing role
- Experience testing complex enterprise software, infrastructure products or security-sensitive applications
- Strong understanding of networking and client-server communication
- Hands-on experience testing SSH, RDP, VNC, MySQL, PostgreSQL, SQL Server or Kubernetes remote access
- Experience with functional, integration, regression and system-level testing
- Strong troubleshooting skills, including log analysis, complex defect reproduction and root-cause isolation
- Experience testing Windows, Linux and/or macOS environments
- Familiarity with cloud environments, virtualization and DevOps workflows
- Experience testing APIs, databases or backend services in end-to-end scenarios
- Strong understanding of authentication, authorization and secure access concepts
- Experience with defect tracking and test management tools such as Jira and TestRail
- Ability to collaborate with Engineering and Product teams in an Agile development environment
- Ability and willingness to use AI-assisted tools for test development, analysis, troubleshooting and documentation
- Bachelor’s degree in Computer Science, Engineering, Information Systems or a related field, or equivalent practical experience
- Must be a U.S. Person, defined as a U.S. citizen or lawful permanent resident, due to involvement in GovCloud
- Preferred: experience testing privileged access management, secure remote access or cybersecurity products
- Preferred: network troubleshooting and packet analysis experience
- Preferred: automated testing or scripting experience with Python, JavaScript or similar languages
- Preferred: performance, reliability or high-availability testing experience
- Preferred: Docker, Kubernetes or containerized-environment experience
- Preferred: testing enterprise deployments involving proxies, firewalls, VPNs or restricted networks
- Preferred: familiarity with Remote Browser Isolation or secure web gateway technologies
- Preferred: familiarity with Apache Guacamole or Keeper Connection Manager’s gateway architecture
- Preferred: experience testing PIV/CAC smart card authentication or federal identity standards
Benefits
- 100% remote position, with hybrid scheduling available for candidates in the El Dorado Hills, California metro area
- Medical, dental and vision insurance, including domestic partnerships
- Employer-paid life insurance and supplemental life insurance for employees, spouses and children
- Voluntary short- and long-term disability insurance
- Roth or traditional 401(k)
- Generous paid time off, including paid bereavement and jury duty leave
- Annual bonuses
Tech Stack
About Keeper Security
Keeper Security builds a cloud-based, zero-knowledge platform for password management, secrets management, privileged access management and secure remote connections for individuals and organizations. The privately held company, founded in 2011 and headquartered in Chicago, sells its KeeperPAM suite as subscription software, is published in 23 languages and sold in over 150 countries, and supports integrations with common identity providers and enterprise tech stacks.