AI Automation Analyst
OpenLoop Health2 months ago
Lima, PeruMid Level / Senior
Responsibilities
- Build and maintain production LLM-backed AI agents for intent filtering, lead grading, enrichment, contract parsing, and competitive monitoring.
- Design and deploy multi-system integrations across HubSpot, Salesforce, Make.com, Jira, NetSuite, and advertising platforms.
- Own assigned automation builds end to end, including scoping, shipping, documentation, monitoring, and post-launch reliability.
- Inventory existing automations, document data flows and failure points, and migrate or retire workflows for Salesforce cutover.
- Implement alerting, error triage, and recovery processes for production automations.
- Discover and document business processes with AEs, AMs, CSMs, Implementation, Marketing, and Finance teams.
- Measure automation impact through process baselines, usage, and hours returned.
- Collect user feedback and improve adoption and workflow usability with Revenue Enablement.
Requirements
- 2–5 years of experience in revenue operations, marketing operations, sales operations, systems, or automation with real build ownership.
- Hands-on CRM experience with workflows, properties, custom objects, list logic, lifecycle stages, and CRM data quality; HubSpot or Salesforce experience required, with both strongly preferred.
- Experience with at least one automation platform such as Make.com, Zapier, Workato, or n8n, including branching, error handling, and API calls.
- Experience building with LLMs, including prompt design, structured outputs, tool use, and handling model errors.
- Ability to test edge cases and validate automation results rigorously.
- Comfort working across multi-system data environments involving CRM, financial, support, and product data.
- Clear written communication and ability to explain builds to nontechnical users.
- Fluency in English at C1 level with excellent written and verbal communication skills.
- Familiarity with Clay, Claude Code, Salesforce, Codex, Zoho Desk, NetSuite, Stripe, or Coefficient is a plus.
- Healthcare or other regulated-data experience, including PHI handling, is a plus.
Benefits
- Formal full-time employment under a Peruvian entity with legal benefits paid in soles, including CTS and Gratificaciones.
- Monday–Friday schedule from 9am–6pm.
- Unlimited vacation days.
- 100% covered EPS healthcare through Rimac.
- 100% covered oncology insurance through Rimac.
- AFP retirement plan.
- Coworking access in Miraflores, Lima, with beverages, talks, bicycle parking, and city views.
- Company laptop and tools provided.
- The position is open to candidates with disabilities included on the CONADIS list, and the coworking space accommodates mobility needs.
Categories
About OpenLoop Health
OpenLoop Health provides white-label telehealth infrastructure and clinical operations for digital health companies, health plans, and health systems. Its end-to-end services span provider staffing and licensing, payer coverage, a virtual care platform with AI, pharmacy and diagnostics coordination, RPM fulfillment, and revenue cycle management, enabling nationwide virtual care delivery. Founded in 2020 and headquartered in Des Moines, Iowa, the company is privately held and supports programs operating across all 50 U.S. states.