1 day ago
Boston, MA, USA +35 moreStaff+
Base Salary
$68k - $219k/yr
Responsibilities
- Partner with business and technology stakeholders to identify and prioritize Agentforce use cases.
- Lead discovery workshops and translate business requirements into agentic workflows, functional designs, and implementation roadmaps.
- Design, configure, prototype, validate, and deploy Salesforce Agentforce solutions.
- Build agents, topics, instructions, actions, and orchestration workflows using Salesforce Flow, Apex, APIs, and platform capabilities.
- Use Salesforce Data Cloud/Data 360 for data ingestion, harmonization, identity resolution, retrieval, and context-aware agents.
- Support integrations among Agentforce, Salesforce Clouds, and enterprise systems while addressing security and governance requirements.
- Lead client delivery activities including backlog prioritization, sprint planning, stakeholder alignment, and cross-functional coordination.
- Establish testing, evaluation, monitoring, and continuous-improvement practices for AI agents.
- Define KPIs for agent effectiveness, adoption, accuracy, task completion, and business impact.
- Mentor junior team members and develop reusable FDE delivery assets.
Requirements
- At least 4 years of Salesforce implementation experience.
- At least 3 years leading client discovery, requirements gathering, and solution delivery.
- At least 3 years of experience with Salesforce Flow, APIs, and enterprise integrations.
- At least 1 year of hands-on Agentforce configuration and agent-building experience, including working knowledge of Data Cloud/Data 360 concepts and Salesforce data models.
- At least 1 year of experience designing and demonstrating an end-to-end Agentforce use case.
- Bachelor’s degree or equivalent minimum 12 years of work experience; candidates with an associate degree must have at least 6 years of work experience.
- Preferred certifications include Salesforce Agentforce Specialist and Salesforce Data Cloud Consultant/Data 360 Consultant.
- Sales Cloud, Service Cloud, or Field Service experience is preferred.
- Enterprise data integration, business process transformation, executive communication, and stakeholder management experience are preferred.
Benefits
- Medical, dental, vision, life, and long-term disability coverage.
- 401(k) plan, bonus opportunities, paid holidays, and paid time off.
- The posting lists location-specific annual salary ranges for California, Colorado, Connecticut, the District of Columbia, Illinois, Maine, Maryland, Massachusetts, Minnesota, New York, New Jersey, Ohio, Virginia, and Washington.
- The posting is anticipated to remain open until 12/20/2026.
Categories
Forward Deployed
About Accenture
Accenture is a global professional services firm providing management consulting, systems integration and technology, cybersecurity, and business process outsourcing for enterprises and governments. It operates a services-driven model delivering projects and managed services, often with major cloud and software partners, across industries worldwide. Headquartered in Dublin and publicly traded on the NYSE (ACN), it originated as Andersen Consulting and adopted the Accenture name in 2001.