APM Lead-Sr. Infrastructure Engineer
Truist Financial Corporation2 days ago
Charlotte, NC, USASenior / Staff+
Responsibilities
- Design, build, manage, and implement enterprise infrastructure technology platforms across cloud, network, database, storage, platform, computing, and middleware domains.
- Develop and apply automation, monitoring, and optimization techniques to improve infrastructure availability and performance.
- Design and deploy tailored APM and observability solutions in complex enterprise and customer environments.
- Lead infrastructure projects and programs aligned with organizational strategy and regulatory requirements.
- Collaborate with internal stakeholders, external customers, and cross-functional technical teams to integrate technologies and improve standards.
- Troubleshoot complex infrastructure performance and reliability issues and drive measurable improvements in detection, resolution, and incident reduction.
- Review infrastructure designs, configurations, and procedures for operational consistency and knowledge sharing.
- Provide technical guidance, training, and direction to infrastructure teams and lower-level technical professionals.
- Translate customer-specific solutions into reusable platform capabilities and strategic observability recommendations.
Requirements
- Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent education, training, and work-related experience.
- At least 7 years of professional infrastructure engineering experience.
- Advanced knowledge of enterprise cloud, network, database, storage, platform, computing, and middleware technologies.
- Preferred bachelor’s degree and 10 or more years of experience.
- Hands-on experience administering and engineering APM platforms such as Dynatrace, AppDynamics, New Relic, Datadog, or similar.
- Experience with OpenTelemetry and custom instrumentation.
- Strong experience with cloud platforms, Kubernetes, and microservices architectures.
- Proficiency in one or more programming or scripting languages such as Python, Go, Java, or Bash.
- Experience in forward-deployed engineering, solutions engineering, or similar customer-embedded technical roles.
- Ability to convert customer-specific solutions into reusable platform capabilities.
Benefits
- Eligible regular employees working 20 or more hours per week may receive medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401(k) plan.
- Benefits may also include at least 10 days of prorated first-year vacation, 10 prorated sick days, and paid holidays.
- Depending on position and division, the role may be eligible for a defined benefit pension plan, restricted stock units, or deferred compensation.
- This is a regular, non-temporary position and is office-centric five days per week at a Truist hub location.
Tech Stack
Categories
Forward Deployed
About Truist Financial Corporation
Truist Financial Corporation provides consumer, small‑business, and commercial banking, plus capital markets, payments, mortgage, and wealth management services across the U.S. It earns interest and fee income from deposits, lending, investment banking, and advisory services delivered through Truist Bank and affiliates. The company was formed in 2019 by the merger of BB&T and SunTrust Banks and is headquartered in Charlotte, North Carolina; it is publicly traded on the NYSE (ticker: TFC).