Staff Software Engineer – Compute Engineering
ServiceNow2 days ago
Base Salary
$167k - $291k/yr
Responsibilities
- Develop and maintain declarative, software-defined compute infrastructure, build systems, services, and automation.
- Build scheduler and resource-management components for placement, prioritization, and preemption.
- Create tools for capacity data collection, forecasting, and reporting across private and public clouds.
- Develop performance and load tests and detect scheduling latency and throughput regressions.
- Research and adopt tools and methods that improve compute efficiency and reliability.
- Collaborate with networking, orchestration, and SRE teams on integration and design.
- Participate in design reviews, on-call rotations, and post-incident improvements.
- Own a component or feature area end to end, lead design discussions, mentor engineers, and identify risks.
Requirements
- 8+ years of related software engineering, cloud, or infrastructure-automation experience with a bachelor's degree; alternatively, 6+ years with a master's degree, 3+ years with a PhD, or equivalent experience.
- Strong programming skills in Python, Go, or Java, with experience in related languages.
- Experience building and maintaining Linux-based systems using tools such as Terraform and Ansible.
- Experience with virtualization and cloud infrastructure across private and public clouds, including Azure, AWS, or GCP.
- Working knowledge of IP networking, block and file storage, load balancers, DNS, NTP, and HTTP.
- Ability to work independently across interconnected systems and investigate root causes.
- Experience integrating AI into work processes, decision-making, or problem-solving.
- Preferred experience includes capacity planning, performance or load testing, Kubernetes, Slurm, large-scale schedulers, ML-driven scheduling or forecasting, release management, and large-scale server infrastructure.
- Ability to lead architectural discussions, deliver components end to end, mentor engineers, and communicate effectively.
Benefits
- Base pay is $166,500-$291,400, plus equity when applicable and variable or incentive compensation.
- Benefits include health plans, flexible spending accounts, a 401(k) plan with company match, ESPP, matching donations, flexible time away, and family leave programs.
- The role is a regular employee position with a flexible or remote work persona in North America and Canada.
Tech Stack
About ServiceNow
ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.