2 days ago
Bengaluru, IndiaStaff+
Responsibilities
- Design and implement automation for provisioning and managing hundreds of isolated GitLab environments.
- Troubleshoot Kubernetes clusters, cloud services, GitLab applications, failed deployments, crash loops, and scheduling conflicts.
- Automate version upgrades, configuration rollouts, provisioning pipelines, and other operational workflows across tenants.
- Build observability systems using Prometheus, ELK, and Grafana to monitor capacity, detect bottlenecks, and optimize resource consumption.
- Lead incident response and postmortem efforts and establish operational standards that improve resilience.
- Influence architecture for automation, scalability, operational excellence, and production readiness.
- Collaborate with engineering teams and customers to resolve technical problems while maintaining service commitments.
Requirements
- Proven experience operating and troubleshooting production workloads across multiple tenants or environments.
- Deep understanding of distributed-system failures at scale and resilience engineering.
- Strong hands-on Terraform experience, including workspace strategies, state management, and scalable infrastructure automation patterns.
- Experience with Kubernetes in production, including diagnosing deployment failures, interpreting pod logs, debugging scheduling issues, and handling rollbacks.
- Ability to read and debug Go and/or Ruby code and identify performance and scalability issues.
- Experience supporting infrastructure for many customers or environments simultaneously, including isolation, scaling, monitoring, and incident response.
- On-call experience and the ability to lead technical discussions and incident resolution efforts.
- Strong collaboration skills with internal or external customers and cross-functional teams.
- Familiarity with GitLab for infrastructure automation, collaboration, and operational workflows.
- Experience with Ansible and templating tools such as Jsonnet is a plus.
Benefits
- Health, financial, and well-being benefits.
- Flexible paid time off.
- Team Member Resource Groups.
- Equity compensation and Employee Stock Purchase Plan.
- Growth and Development Fund.
- Parental leave.
- Fully remote work; location-based eligibility requirements may apply.
Tech Stack
Categories
Site Reliability
About GitLab
GitLab builds a DevSecOps platform that unifies source code management, CI/CD, and security with AI-assisted workflows for software teams and enterprises. It sells cloud-hosted and self-managed subscriptions, plus enterprise features and support. Founded in 2014 and headquartered in San Francisco, GitLab is a public company listed on NASDAQ and is widely used by large enterprises, including many in the Fortune 100.