Accenture

Technology Support Engineer

Accenture
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24 hours ago
Bengaluru, IndiaSenior

Responsibilities

  • Design, develop, and maintain network automation solutions using Nautobot.
  • Automate network provisioning, configuration management, compliance validation, configuration backup, lifecycle management, and remediation.
  • Integrate Nautobot with ServiceNow for CMDB synchronization, change management, incident workflows, service catalog requests, and request fulfillment.
  • Automate configuration across multi-vendor network devices using APIs and automation frameworks.
  • Develop reusable automation playbooks, scripts, Nautobot Jobs, custom plugins, and workflow solutions.
  • Maintain network inventory, IP address management, prefixes, configuration data, and device lifecycle workflows in Nautobot.
  • Automate firewall, routing, switching, wireless, load balancer, and DDI platforms.
  • Integrate automation platforms with Git-based version control and CI/CD pipelines.
  • Troubleshoot automation failures, API integrations, and workflow issues.
  • Support network implementations, upgrades, migrations, operational changes, compliance reporting, and drift remediation.
  • Prepare technical documentation, workflow diagrams, runbooks, and operational procedures.
  • Collaborate with Network Engineering, Security, Cloud, and Service Management teams.
  • Participate in code reviews, mentor junior engineers, and follow software development best practices.

Requirements

  • At least 5 years of professional experience is required.
  • 15 years of full-time education is required.
  • Bachelor's degree in Computer Science, Information Technology, Electronics, or a related field is preferred.
  • At least 3 years of hands-on experience with Python-based network automation is preferred.
  • Experience with Nautobot, ServiceNow, enterprise network automation, production-grade automation solutions, and multi-vendor network environments.
  • Strong knowledge of enterprise networking, APIs, automation architecture, network inventory, configuration automation, compliance, and source-of-truth architecture.
  • Experience with Python, REST APIs, JSON, YAML, Jinja2 templates, Git, GitHub or GitLab, Linux, and Bash scripting.
  • Experience with Ansible, Nautobot Jobs, Nautobot plugins, Nornir, Netmiko, NAPALM, Paramiko, and pyATS.
  • Understanding of TCP/IP, routing and switching, BGP, OSPF, VLANs, VRFs, MPLS, VPN technologies, NAT, IPv4, IPv6, QoS, and high availability.
  • Experience with CI/CD implementation, zero-touch provisioning, configuration compliance, governance, network transformation, and infrastructure modernization.
  • Preferred experience with Django, FastAPI, and Flask.
  • Preferred certifications include Cisco DevNet Associate or Professional, Nautobot Certified Professional, Red Hat Certified Engineer, HashiCorp Terraform Associate, AWS Certified Solutions Architect or Developer, ITIL Foundation, and Python programming certification.
  • Strong analytical, problem-solving, communication, documentation, presentation, mentoring, and cross-functional collaboration skills.

Tech Stack

AnsibleAWSBashDjangoFastAPIFlaskGitLinuxPythonTerraform

Categories

Accenture

About Accenture

10,000+ employees

Accenture is a global professional services firm providing management consulting, systems integration and technology, cybersecurity, and business process outsourcing for enterprises and governments. It operates a services-driven model delivering projects and managed services, often with major cloud and software partners, across industries worldwide. Headquartered in Dublin and publicly traded on the NYSE (ACN), it originated as Andersen Consulting and adopted the Accenture name in 2001.

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