Responsibilities
- Develop scripts, configuration, and operational tools.
- Contribute to reviewed infrastructure-as-code changes.
- Monitor, design, and improve multitenant architecture serving millions of requests daily.
- Debug and investigate incidents, implement fixes, and complete root-cause analysis.
- Learn to architect reliable infrastructure in cloud environments.
- Join the help desk and on-call rotation after becoming sufficiently familiar with the systems.
- Collaborate with SRE, Product, and Engineering teams on operational requirements.
- Improve monitoring, alerting, and technical documentation.
- Gradually take ownership of shared platform services, including databases, messaging, logging, search, and tenant provisioning.
- Contribute to proactive infrastructure improvement projects beyond incident response.
Requirements
- Completed a Computer Science degree within the last two years.
- Foundational understanding of networking, operating systems, and debugging, with the ability to troubleshoot straightforward issues with guidance.
- Ability to write and modify simple automation scripts in Python, Go, or Bash.
- Comfort navigating Linux and the command line, running common commands, and reading logs.
- Hands-on use or deployment of AWS or Azure through coursework, a personal project, or an internship.
- Comfort using AI coding tools such as Cursor or Claude Code to generate code and troubleshoot.
- Interest in reliability, infrastructure, automation, and investigating how systems break and are fixed.
- Clear communication skills and willingness to ask questions and seek help.
- Relevant projects, coursework, capstones, hackathons, internships, placements, or technology student society involvement are valued.
Benefits
- Full-time, permanent position starting September/October 2026.
- Hybrid Sydney CBD arrangement with 2 days in the office and 3 days working from home each week.
- Five wellness days per year.
- $1,000 per year flexible benefits package.
- Two days of company-paid volunteer leave.
- Team lunches, events, and wellness activities.
- Hands-on mentoring, structured onboarding, and pairing with the Australian SRE team.
- On-call participation is compensated and shared across the global SRE team.
About AlayaCare
AlayaCare is a provider of revolutionary cloud-based home health care software. With an end-to-end solution spanning clinical documentation, back office functionality, client and family portals, and mobile care worker functionality, we offer a platform for agencies to propel towards innovation and home care of the future. We are driven to enable the care we want our loved ones to receive in the place they call home. A fast-growing team of more than 500 employees, AlayaCare has offices in Canada, USA and Australia. ------------- AlayaCare est un fournisseur de logiciel révolutionnaire en soins de santé à domicile basé sur le nuage. Avec une solution globale, couvrant la documentation clinique, les fonctionnalités de poste-cliniques, les portails clients et familles, le suivi des patients à distance ainsi que la fonctionnalité de travailleur de soins à domicile mobile, nous offrons une plateforme permettant aux agences de se propulser vers l’innovation et les soins à domicile du futur. Nous sommes une équipe en pleine croissance, avec plus de 500 employés, qui travaillent à nos bureaux au Canada, aux États-Unis, et en Australie.