3 days ago
Remote, IrelandSenior
Responsibilities
- Lead the FleetDM migration by defining scope, requirements, architecture, dependencies, pilots, rollout phases, and recovery plans.
- Engineer and operate shared endpoint-platform capabilities, including configuration, agent workflows, policies, queries, integrations, and operational automation.
- Build version-controlled configuration workflows with automated checks, peer review, controlled rollout, drift detection, and recovery procedures.
- Validate platform capabilities, coexistence boundaries, management authority, device populations, data freshness, enrollment health, and remediation workflows.
- Establish monitoring, failure handling, least-privilege access, secrets management, and maintainable operational processes.
- Partner with Windows, macOS, Linux, Security, IAM, CorpInfra, and support teams to resolve dependencies and make trade-offs.
- Create reusable patterns and documentation while mentoring engineers and strengthening shared support coverage.
- Reduce recurring manual work and recommend tooling consolidation based on evidence.
Requirements
- Significant hands-on experience engineering enterprise endpoint platforms, with deep expertise in at least one of Windows, macOS, or Linux and experience across operating-system boundaries.
- Ownership of a multi-phase platform migration or comparable change involving discovery, pilots, rollout, recovery, and operational handover.
- Strong programming or scripting skills using technologies such as Python, Go, PowerShell, or shell, with production automation and API integration experience.
- Experience using Git, code review, automated checks, and controlled deployment for configuration or infrastructure changes.
- Ability to diagnose enrollment, agent, policy, identity, networking, and integration failures and distinguish missing data from healthy devices.
- Experience establishing monitoring, failure handling, least-privilege access, secrets management, and maintainable operational workflows.
- Ability to define priorities independently, align cross-functional stakeholders, communicate trade-offs, and mentor engineers.
- Clear written and verbal communication and effective asynchronous collaboration across regions.
- Preferred: production FleetDM experience, including configuration, policies, queries, APIs, agent operations, or deployment automation.
- Preferred: practical osquery and SQL experience, including query validation, performance considerations, targeting, and stale or missing results.
- Preferred: migration or coexistence experience with Intune, Jamf, or comparable endpoint-management platforms.
- Preferred: experience integrating endpoint platforms with identity, security, inventory, or ITSM services and supporting distributed, developer-heavy environments.
About Dropbox
Dropbox builds cloud storage, file sync, sharing, and collaboration tools for individuals and businesses, sold via subscriptions. Its portfolio includes Dropbox, Dropbox Sign for e‑signatures, and DocSend for document sharing and analytics. Founded in 2007 and headquartered in San Francisco, Dropbox is a public company on NASDAQ with more than 700 million registered users across 180 countries.