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Navan

Senior Backend Platform Developer, Contact Center Systems

Navan
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about 3 hours ago
Palo Alto, CA, USA or San Francisco, CA, USASenior
H1B Sponsor

Base Salary

$119k - $264k/yr

Responsibilities

  • Develop production-grade Node.js services on AWS Lambda and API Gateway.
  • Design secure APIs and integrations across internal and third-party systems.
  • Establish technical patterns and reusable services for the contact center roadmap.
  • Implement observability pipelines using tools like OpenSearch and CloudWatch.
  • Create automation and AI-enabled workflows for improved operational efficiency.
  • Build migration tools to transition legacy telephony workflows to modern platforms.

Requirements

  • 5+ years of backend software engineering experience, preferably with Node.js or TypeScript.
  • Strong skills in API design, system architecture, and debugging.
  • Hands-on experience with AWS Lambda or similar serverless architectures.
  • Familiarity with logging, monitoring, and production observability tools.
  • Experience using AI coding assistants for development and troubleshooting.
  • Proficiency in GitHub workflows, including code review and CI/CD processes.
  • Ability to transform ambiguous problems into maintainable technical solutions.

Tech Stack