Point72

Chat Platform Lead

Point72
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2 months ago
Stamford, CT, USA or New York, NY, USASenior / Staff+
H1B Sponsor

Base Salary

$200k - $250k/yr

Responsibilities

  • Own and operate enterprise chat platforms supporting the firm globally.
  • Lead strategy, planning, and execution of chat platform transitions.
  • Design user-friendly transition approaches to reduce friction.
  • Administer and optimize chat platform environments.
  • Ensure compliance with regulatory and recordkeeping requirements.
  • Work with security and compliance partners for governance.
  • Automate workflows to improve reliability and reduce toil.
  • Develop end-user enablement materials and lead rollouts.
  • Manage vendor relationships for chat platforms.
  • Lead incident response for production issues.

Requirements

  • Bachelor’s degree in computer science, engineering, or a related field.
  • 8 years of experience with enterprise chat platforms in regulated environments.
  • 5 years administering chat platforms in production.
  • Working knowledge of Microsoft Teams administration.
  • Proven ability to facilitate integration and automation requests.
  • Familiarity with chat platform APIs and bot frameworks.
  • Experience supporting chat platform integrations in regulated environments.
  • Strong change management instincts and communication skills.
  • Ability to work onsite in New York or Stamford, CT.
  • Commitment to the highest ethical standards.

Benefits

  • Fully-paid health care benefits.
  • Generous parental and family leave policies.
  • Mental and physical wellness programs.
  • Volunteer opportunities.
  • Non-profit matching gift program.
  • Support for employee-led affinity groups.
  • Tuition assistance.
  • 401(k) savings program with employer match.

Categories

Point72

About Point72

1,001-5,000 employees

Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry’s brightest talent by cultivating an investor-led culture and committing to our people’s long-term growth.