Sr. Site Reliability Engineer
O.C. Tanner1 day ago
Salt Lake City, UT, USASenior
Responsibilities
- Design, implement, and maintain monitoring, alerting, and tracing for cloud-native applications.
- Define and track SLOs and error budgets while improving uptime, latency, and system performance.
- Manage observability tooling including OpenTelemetry, Datadog, and Coralogix.
- Handle operational requests and engineering support tickets, identifying and automating away recurring work.
- Serve as incident commander, lead root cause analyses and blameless postmortems, and drive corrective actions to completion.
- Manage and optimize Kubernetes clusters and AWS resources.
- Automate infrastructure provisioning and scaling with Infrastructure-as-Code.
- Partner with software engineering teams on reliability, monitoring, resilience, and performance practices.
- Participate in a regular follow-the-sun on-call rotation, troubleshoot alerts, restore service, and reduce alert noise.
Requirements
- At least 5 years of experience in Site Reliability Engineering, DevOps, or a related role.
- Proficiency in at least one modern programming language, such as Python, Go, or Java.
- Experience with Infrastructure-as-Code tools such as Terraform or CloudFormation.
- Strong working knowledge of AWS and Kubernetes.
- Hands-on observability experience with OpenTelemetry, Datadog, or similar platforms, including metrics, logging, tracing, and alerting strategies for distributed systems.
- A track record of managing production incidents and reducing MTTR.
- Preferred: experience with CI/CD pipelines and automation frameworks.
- Preferred: experience with e-commerce or high-traffic, multi-tenant SaaS systems.
Benefits
- Hybrid schedule based in Salt Lake City, Utah, with three days onsite and two days remote each week.
- Opportunity to shape SRE practices on a small team with visible work and meaningful input.
- Work on a high-traffic platform used by millions of people at thousands of companies.
- Competitive compensation, benefits, and opportunities for growth.
About O.C. Tanner
O.C. Tanner builds Culture Cloud, an employee recognition and service-awards platform combining SaaS, integrations, and tangible awards for employers worldwide. The company also provides consulting, research, and custom awards to support culture, milestone, and events programs. Founded in 1927 and headquartered in Salt Lake City, Utah, O.C. Tanner is privately held.