6 hours ago
Remote, WorldwideEntry Level
Responsibilities
- Build, test, maintain, and document AI-enabled applications, workflows, reusable accelerators, and proof-of-concept solutions.
- Develop generative AI and LLM applications, including Claude-powered applications, RAG solutions, agentic workflows, prompt and context engineering, structured outputs, tool use, and workflow orchestration.
- Support document ingestion, chunking, embeddings, retrieval, evaluation, testing, monitoring, feedback loops, and reliability improvements.
- Help implement responsible AI and security controls covering sensitive data, access, prompt injection, unsafe tool execution, human oversight, and output validation.
- Collaborate with product, engineering, design, data science, ServiceNow platform, and consulting teams on requirements, solution design, code reviews, and implementation.
- Support client-facing technical research, demonstrations, proofs of concept, and implementation activities.
- Contribute to documentation, technical playbooks, reusable components, prompt libraries, evaluation assets, Agent Packs, accelerators, and AI innovation research.
Requirements
- Currently pursuing or recently completed a degree in Computer Science, Engineering, Data Science, Artificial Intelligence, Machine Learning, or a related technical discipline.
- At least 1 year of relevant experience through internships, co-ops, research, freelance work, academic projects, or professional roles.
- Experience with one or more programming languages, preferably Python, JavaScript/TypeScript, Java, or similar.
- Foundational understanding of software engineering, APIs, databases, source control, and cloud-based applications.
- Exposure to generative AI, LLMs, prompt engineering, machine learning, data science, or automation concepts.
- Familiarity with context windows, token usage, embeddings, vector search, RAG, tool use or function calling, structured outputs, and model evaluation.
- Familiarity with Git, REST APIs, SQL, Docker, LLM APIs, LangChain, LangGraph, LlamaIndex, or cloud AI services.
- Foundational understanding of responsible AI, data privacy, model limitations, human oversight, and safe AI deployment.
- Ability to communicate technical concepts clearly to technical and non-technical stakeholders, with strong problem-solving skills, curiosity, attention to detail, and willingness to learn.
- Preferred experience includes AI, automation, chatbot, workflow-based, or data-driven projects; Claude or Anthropic API exposure; LLM application development; RAG and agent design; ServiceNow; AWS, Microsoft Azure, or Google Cloud; Model Context Protocol; secure API integration; and agile software development.
Benefits
- Hands-on experience building enterprise-grade generative and agentic AI solutions, including Claude-powered applications.
- Exposure to Anthropic-aligned practices in prompt and context engineering, RAG, tool use, structured outputs, model evaluation, and responsible AI.
- Experience across AI solution development from discovery and prototyping through deployment, monitoring, and continuous improvement.
- Mentorship from AI, engineering, product, ServiceNow, and consulting professionals.
- Opportunities to contribute to client-facing proofs of concept, reusable AI accelerators, Agent Packs, and production implementations.
- Relevant Anthropic training, partner enablement, and technical education opportunities may be available through NewRocket’s partnership.
- Travel to clients and conferences as needed.
- Inclusive and diverse workplace with equal opportunity and disability accommodation support.
Tech Stack
Categories
About NewRocket
NewRocket is the AI-first Elite partner that activates real value on ServiceNow. As a trusted advisor to enterprise leaders, NewRocket combines industry expertise, human-centered design, and enterprise-grade AI to help organizations navigate change and scale with confidence. With two decades of experience guiding clients to realize the full potential of the ServiceNow AI Platform, NewRocket is among the largest pure-play ServiceNow partners, uniquely focused on enabling enterprises to adopt AI they trust to deliver lasing business value.