NewRocket
NewRocket provides ServiceNow consulting, managed services, and AI-enabled workflow solutions for enterprises. The privately held firm, founded in 2016 and headquartered in Vista, California, is an Anthropic Claude Partner and designs, builds, and scales ServiceNow and LLM-based automations, governance, and integrations. It earns revenue through professional services, implementation projects, and ongoing managed support across IT service management and customer operations.
Open Positions at NewRocket
28 open positions
Lead ServiceNow software engineering work for complex customer professional-services projects, with a focus on GRC/IRM, integrations, workflows, and platform customization. This role also coaches engineers and partners directly with stakeholders to deliver ServiceNow solutions.
Lead end-to-end solution architecture and delivery oversight for complex telecommunications engagements as NewRocket’s senior technical authority. This client-facing role translates business needs into scalable architectures, guides cross-functional delivery teams, and advises executive and technical stakeholders.
NewRocket is seeking a hands-on Solution Architect to lead customer-facing ServiceNow Service Portal implementations and build practical AI-powered applications. The role combines web development, applied AI engineering, technical architecture, and end-to-end delivery leadership.
NewRocket is hiring a Senior ServiceNow Software Engineer to develop TSM/OMT customer applications for work order management, scheduling, dispatch, discovery, and service mapping. The role focuses on configuring and extending ServiceNow environments, integrating services and APIs, and supporting CMDB and MID server capabilities.
Lead ServiceNow software engineering projects focused on SAM/HAM, platform customizations, integrations, and advanced troubleshooting for enterprise customers. This role also coaches engineers and delivers complex professional services solutions on the ServiceNow platform.
Lead ServiceNow implementations and customizations for enterprise customers across ITSM, Service Catalog, workflows, integrations, and service mapping. This senior role combines hands-on development with customer guidance, technical leadership, and mentoring.
Lead ServiceNow development and troubleshooting for complex customer projects, with a focus on CSM and custom applications. This role also coaches software engineers and delivers integrations, platform enhancements, and production deployments.
Lead the design and delivery of AI-driven ServiceNow solutions for enterprise customers while guiding software engineering teams on complex professional services projects. This hands-on architect role combines ServiceNow development, integrations, automation, and customer-facing technical leadership.
The AI/ML Architect will design, develop, deploy, and maintain machine learning and AI solutions for a large global client. The role combines predictive modeling, NLP, LLM applications, agentic AI, cloud platforms, big data, and data engineering.
Lead ServiceNow implementations and integrations for enterprise customers, specializing in HRSD and Service Portal. Coach engineering teams while delivering custom applications, workflows, service maps, and reliable production solutions.
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