OpenTable

Site Reliability Engineer II (AI Platform)

OpenTable
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20 hours ago
Toronto, CanadaMid Level

Responsibilities

  • Maintain and tune Linux operating systems and Kubernetes control planes across self-hosted bare-metal infrastructure.
  • Build and maintain scalable container-management, configuration-management, and automation tools.
  • Investigate infrastructure disruptions, performance bottlenecks, and system-call-level issues, including root-cause analysis.
  • Lead or participate in platform engineering and infrastructure-standardization projects with globally distributed teams.
  • Participate in the on-call rotation for critical production systems.
  • Develop self-service tools, automation pipelines, and infrastructure monitoring.

Requirements

  • At least 5 years of hands-on Linux experience, including kernel tuning, process management, system calls, and performance optimization.
  • At least 3 years of production experience with configuration-management systems such as Puppet, Chef, Ansible, or SaltStack.
  • Experience building, operating, and troubleshooting bare-metal Kubernetes clusters, including control plane, etcd, and CNI plugin management.
  • Proficiency with automation and scripting using Go, Python, Ruby, Perl, or Bash.
  • Experience responding to live service disruptions, leading root-cause analysis, and operating Kafka or RabbitMQ in production.
  • Preferred: experience with AI/ML or LLM-powered workloads, AWS, GCE, Azure, containerized CI/CD pipelines, distributed key-value stores, observability tools, virtualization infrastructure, low-level networking, and OS-level RPM/DEB packaging.

Benefits

  • Hybrid work with an expectation of working in the office two days per week.
  • Work from almost anywhere for up to 20 days per year.
  • Company-paid therapy sessions through SpringHealth and a company-paid Headspace subscription.
  • Annual company-wide week off, paid parental leave, paid vacation, birthday time off, paid volunteer time, and 20 days of paid time off.
  • Development Dollars, leadership development, and access to on-demand e-learning.
  • Travel discounts, employee resource groups, private health and dental insurance, life and disability insurance, retirement benefits, and flexible spending account.
  • The role may include annual bonus and equity eligibility, with occasional communications or work outside regular hours to support global teams and urgent matters.

Tech Stack

AnsibleApache KafkaAWSAzureBashChefCircleCIConsulDockerGoJenkinsKubernetesLinuxOpenStackPerlPrometheusPuppetPythonRabbitMQRedisRuby

Categories

DevOpsSite Reliability
OpenTable

About OpenTable

1,001-5,000 employees

OpenTable builds an online restaurant reservations marketplace for diners and reservation, guest management, and operations software for restaurants, sold via subscriptions and per-cover fees. Its consumer apps and integrations power bookings across 70,000+ restaurants worldwide and connect with POS and other hospitality systems. Founded in 1998 and headquartered in San Francisco, OpenTable is part of Booking Holdings.

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