20 hours ago
Kuala Lumpur, MalaysiaMid Level
Responsibilities
- Understand customer requirements and recommend suitable technical solutions.
- Guide clients through API, SSO, integration, and implementation projects.
- Support technical scoping, solution design, and implementation activities.
- Conduct product demonstrations and technical workshops.
- Develop solution documentation, workflows, and implementation plans.
- Collaborate with regional sales, solution delivery, and global technology teams.
- Serve as the key technical contact throughout the customer lifecycle.
- Troubleshoot technical challenges and support pre-sales and post-sales activities.
- Help customers maximize the value of Coface products, data, and services.
Requirements
- Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline.
- 2–3 years of experience in solution consulting, technical delivery, system integration, solution architecture, or a similar role.
- Experience with APIs, system integrations, and authentication technologies such as SSO.
- Strong analytical and problem-solving skills.
- Excellent communication skills for engaging technical and non-technical stakeholders.
- Project management or implementation experience.
- Experience in a client-facing consulting environment.
- Knowledge of data services, SaaS solutions, or B2B technology platforms.
- Proficiency in spoken and written Chinese for working with Mandarin-speaking stakeholders.
Benefits
- Hybrid working model after the first month.
- Central, modern office.
- Annual training budget, language platform, e-learning platform, and dedicated development program.
- Local and international career opportunities within a large global company.
- Health care.
Categories
Solutions Engineering
About Coface
Coface provides trade credit insurance and related risk-management services to businesses, helping companies secure receivables, assess counterparties, and collect unpaid invoices. Its offerings include credit insurance, business information, debt collection, surety bonds, and factoring, sold to B2B clients worldwide through premiums and service fees. Founded in 1946 and headquartered in Bois-Colombes, France, Coface is listed on Euronext Paris and operates across domestic and export markets.