2 days ago
Base Salary
$190k - $230k/yr
Responsibilities
- Work directly with enterprise customers to map business processes, use cases, workflows, and desired outcomes.
- Design and develop agentic workflows using the Labelbox data annotation platform and Recursion Managed Agent.
- Present solution proposals, technical demonstrations, proofs of concept, and business cases to customer stakeholders and executives.
- Partner with Account Executives to win new business, identify expansion opportunities, and forecast renewals.
- Build trusted-advisor relationships and connect deployments to customer value and return on investment.
- Drive customer retention and expansion by supporting realized value and identifying additional workflows.
- Guide SaaS, API, SSO, architecture, and security integration design.
- Manage onboarding, implementation, and ongoing delivery for technical customers.
- Stay current on LLMs, agent architectures, and the machine learning development lifecycle, including training and evaluation data.
- Partner with product, engineering, support, and sales to turn customer needs into solutions and product requirements.
- Create customer references and case studies from successful deployments.
Requirements
- Master’s degree or higher in Computer Science, Engineering, Mathematics, or an AI-related field.
- At least 3 years of professional experience in a related field.
- Proficiency in Python and data analysis.
- Prior experience leading LLM or agent-based projects.
- Experience with customer-facing consultative selling and persuading or influencing executive stakeholders.
- Ability to translate customer business processes into technical solutions tied to business outcomes.
- Exceptional communication skills for technical and business audiences.
- Strong project management and organizational skills.
- Passion for AI and the intersection of technology, product, and customer needs.
Benefits
- Fast-paced, high-ownership environment with rapid decision-making.
- Career advancement tied to individual impact and contribution.
- Opportunity to work on AI development with enterprise customers and leading AI labs.
- United States-based annual base salary range of $190,000–$230,000, excluding equity and additional benefits.
Tech Stack
Categories
Forward Deployed
About Labelbox
Labelbox builds a data platform and managed services for creating, managing, and evaluating training data for AI models, including computer vision, NLP, and RLHF workflows. The company sells subscriptions and labeling services to enterprises and AI labs; founded in 2018 and headquartered in San Francisco, it is privately held and used by Fortune 500 customers.