9 hours ago
Base Salary
$142k - $269k/yr
Responsibilities
- Define SLO/SLI frameworks and error-budget practices to balance reliability and feature delivery.
- Own observability strategy, including metrics, logs, traces, alerting, and user-impact signals.
- Lead capacity planning, load testing, resilience testing, production readiness reviews, and release-quality improvements.
- Automate toil reduction through infrastructure improvements, self-healing systems, and enhanced observability.
- Contribute reliability improvements using Terraform and Kubernetes within Cloud Platform standards.
- Own incident response processes, participate in on-call rotations, troubleshoot production issues, and lead blameless postmortems.
- Advise on architecture decisions and maintain reliability standards covering SLOs, alerting, runbooks, backups, and recovery.
- Mentor DevOps and software engineers and provide technical leadership for strategic architecture, systems, and roadmap projects.
Requirements
- Demonstrated experience running SLO/error-budget programs and incident management for large-scale production systems.
- Deep experience with observability platforms such as Datadog and alert design.
- Working proficiency with Terraform and Kubernetes on AWS, including reading, reviewing, and contributing infrastructure code.
- Strong scripting or programming skills in languages such as Python or Go for automation and tooling.
- Preferred: hands-on experience using or building agentic AI tools such as Claude Code or MCP-based integrations with appropriate guardrails and human oversight.
Benefits
- Comprehensive benefits package including paid time off, vacation, holidays, sick leave, medical, dental, and vision insurance, and a 401(k) for eligible employees.
- Eligibility to participate in long-term incentive programs.
- Travel required approximately 5% of the time.
Tech Stack
Categories
Site Reliability