ServiceNow Developer
ISYS Technologies, Inc.1 day ago
Fort Meade, MD, USAMid Level / Senior
Responsibilities
- Stand up, configure, implement, customize, and support ServiceNow ITSM, OMT, TSM, TSOM, and Workforce Management capabilities.
- Create and maintain forms, reports, views, workflows, groups, roles, dashboards, scheduled reports, business process flows, and ServiceNow applications.
- Design and configure ServiceNow integrations with Elastic, Netcool, Kafka, and other applications and platforms.
- Coordinate application and platform upgrades, troubleshoot issues, automate tasks, and support data migration.
- Support business process re-engineering for ticketing and order management and integrate multiple data sources into a unified CMDB.
- Collaborate with customers, engineers, developers, analysts, and cross-functional teams to gather requirements and deliver solutions.
- Apply coding, configuration management, documentation, development, testing, and ServiceNow best practices.
- Analyze customer data trends and patterns to improve customer experience and network performance.
- Develop and present status updates and management-level briefings while keeping project work on track.
Requirements
- U.S. citizenship and an active DoD Secret clearance are required.
- An active certification meeting DoD 8570 IAT Level II or higher, such as Security+, is required.
- A related bachelor’s degree or equivalent combined education and experience with 4–8 years of professional experience is required, or 2–6 years with a related master’s degree; additional experience may substitute for the degree.
- At least three years of experience designing, developing, and supporting technology infrastructure and at least two years of ServiceNow development are required.
- Experience with ServiceNow upgrades is required.
- Applicants must be able to commute full time on site to Scott AFB, Fort Meade, or Ogden/Hill AFB.
- Preferred qualifications include ServiceNow Certified Application Developer certification, ServiceNow telecommunications and order-management module experience, and ITIL knowledge or certification.
- Preferred experience includes JIRA, Git, Confluence, AWS, SAFe, Kanban, DevOps/DevSecOps, CI/CD implementation, test automation, test-driven development, continuous integration and deployment, legacy-to-new application migrations, and large software systems with hardware integration and testing.
- Strong customer service, communication, prioritization, independent-work, presentation, adaptability, and collaboration skills are expected.
Benefits
- The company offers long-term growth and development opportunities.
- The company offers a competitive compensation program and comprehensive benefits package.
- The position is full time and on site at Scott AFB, IL; Fort Meade, MD; or Ogden/Hill AFB, UT.
Tech Stack
Categories
About ISYS Technologies, Inc.
ISYS Technologies, Inc. (also operating as I2X Technologies) provides engineering, IT, and cybersecurity services to U.S. federal agencies, the Department of Defense, and government space programs. Founded in 1989 and headquartered in Littleton, Colorado, it delivers systems engineering, software, cloud, data, and network operations support across programs nationwide. The company is privately held and part of OSC Global, operating primarily through government contracts and long-term program support.