10 days ago
Hartford, CT, USASenior
Base Salary
$55k - $96k/yr
Responsibilities
- Design and implement scalable test automation frameworks, harnesses, and quality engineering solutions for Conversational AI platforms across Voice and Chat channels.
- Define test strategies, quality standards, coverage goals, and acceptance criteria with Product, Architecture, and Engineering teams.
- Develop and execute testing for APIs, backend services, frontend applications, end-to-end workflows, and AI-driven customer interactions.
- Validate multi-turn dialogues, intent recognition, orchestration logic, and customer journey flows.
- Build reusable testing tools, frameworks, and infrastructure and integrate automation into CI/CD pipelines and release processes.
- Identify quality gaps and risks, monitor test results and metrics, and report on release readiness.
- Troubleshoot defects with developers, improve testability, and support test-driven development practices.
- Create testing documentation, standards, and best practices, and mentor engineers on automation and quality engineering.
- Contribute hands-on to automated test development and broader engineering initiatives.
Requirements
- At least 5 years of total software engineering experience, including at least 3 years focused on test automation or SDET work.
- Deep automation testing expertise and the ability to lead engineers developing automation scripts and programs.
- Strong proficiency in Java or Node.js with Object-Oriented Design experience.
- API testing expertise, including request/response validation, mocking, and contract testing.
- Experience with JUnit, Jest, or equivalent test frameworks; custom framework development is a plus.
- Hands-on experience with SoapUI, Postman, Bruno, Playwright, Selenium, Cucumber, Hammer, and Cyara.
- Voice and Chat test automation experience and familiarity with conversational system testing methodologies.
- Knowledge of CI/CD pipelines and experience implementing test automation in pipeline workflows, including GitHub Actions.
- Experience designing and maintaining test data management strategies.
- Ability to perform full-stack testing across APIs, backend services, and frontend applications.
- Experience testing LLM/AI responses with LLM-as-a-Judge or similar evaluation methodologies.
- Experience with Conversational AI platforms, contract testing, API mocking tools, performance or load testing frameworks, or AI agents is preferred.
- Strong communication, documentation, mentoring, and testing-strategy skills.
- Ability to work onsite in Hartford, CT, or Wellesley, MA.
Benefits
- Medical, dental, vision, and life insurance.
- Paid holidays and paid time off.
- 401(k) plan and contributions.
- Long-term and short-term disability coverage.
- Paid parental leave.
- Employee Stock Purchase Plan.
- Discretionary annual incentive program and stock awards may be available based on performance and applicable plan terms.
- Onsite work five days per week in a client or Cognizant office in Hartford, CT; the posting also requires the ability to work in Wellesley, MA.
- Applications accepted until August 23, 2026.
About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value. We build full-stack AI solutions powered by deep industry, process and engineering expertise — embedding an organization's unique context into technology systems that amplify human potential and drive tangible outcomes. From strategy to deployment, we help global enterprises move from AI ambition to AI impact and stay ahead in a fast-changing world. See how at cognizant.ai | Follow us @cognizant