10 days ago
Hartford, CT, USAMid Level / Senior
Base Salary
$54k - $105k/yr
Responsibilities
- Define test strategies, coverage goals, acceptance criteria, and QA approaches for Conversational AI systems.
- Design, build, and maintain reusable test automation frameworks and test harnesses.
- Create API-level, backend service, end-to-end, voice, chat, and conversational AI test plans and automation.
- Validate multi-turn conversations, intent recognition, orchestration logic, AI responses, and customer experience.
- Support testing across Java and Node.js backends, APIs, frontend layers, and Conversational AI platforms.
- Provide test infrastructure, documentation, patterns, and test data strategies for engineering teams.
- Monitor test execution and quality metrics and act as a release stakeholder to ensure defects are resolved.
- Educate and mentor engineers on testing frameworks, automation patterns, and test-driven development.
- Pair with developers and contribute to automated test implementation and general development work.
Requirements
- 5+ years of total software engineering experience, including 3+ years focused on test automation or SDET work.
- Deep understanding of automation testing and the ability to lead engineers in writing automation programs.
- Strong proficiency in at least one backend language, including Java or Node.js, with object-oriented design experience.
- Expertise in API testing, REST, request/response validation, mocking, and contract testing.
- Experience with JUnit, Jest, or equivalent test frameworks, with custom framework development preferred.
- Experience with SOAPUI, Postman, Bruno, Playwright, Selenium, Cucumber, Hammer, and Cyara.
- Voice and chat test automation expertise and familiarity with conversational system testing methodologies.
- Knowledge of GitHub Actions and automation in CI/CD pipelines.
- Experience designing and maintaining test data strategies and testing across APIs, backends, and frontend layers.
- Strong communication, documentation, mentoring, and testing-strategy skills.
- Familiarity with object-oriented design, cloud software development, and applied software engineering practices.
- Experience testing LLM or AI responses, including approaches such as LLM-as-a-judge.
- Preferred experience includes conversational AI platforms, contract testing or API mocking tools, performance/load testing frameworks, and AI agent testing.
Benefits
- Onsite work five days per week at a client or Cognizant office in Hartford, CT, or Wellesley, MA.
- Medical, dental, vision, and life insurance.
- Paid holidays and paid time off.
- 401(k) plan and contributions.
- Long-term and short-term disability coverage.
- Paid parental leave.
- Employee Stock Purchase Plan.
- Eligible for a discretionary annual incentive program and stock awards, subject to applicable plans.
About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value. We build full-stack AI solutions powered by deep industry, process and engineering expertise — embedding an organization's unique context into technology systems that amplify human potential and drive tangible outcomes. From strategy to deployment, we help global enterprises move from AI ambition to AI impact and stay ahead in a fast-changing world. See how at cognizant.ai | Follow us @cognizant