Solutions Engineer

about 3 hours ago

Medellín, Colombia

Mid Level / Senior

H1B Sponsor

Responsibilities

Design, prepare, and deliver high-impact technical demonstrations showcasing the Kaseya technology platform.
Partner with Sales Executives to identify specific customer pain points and engineer tailored technical solutions.
Support the process from initial discovery and product demos to proof-of-concept coordination and technical validation.
Address technical objections and solution architecture questions throughout the sales process.
Work directly with customers to evaluate solutions and ensure successful technical validation during POC phases.
Support the creation of technical responses for RFI/RFP submissions, proposals, and solution documentation.
Maintain expert-level knowledge across the Kaseya portfolio, including automation, security, backup, and endpoint management.
Provide field feedback to product and engineering teams to influence future strategy.

Fluency in English, Spanish, and Portuguese is required.
Demonstrated background in a Sales Engineer, Solutions Engineer, or Technical Pre-Sales role.
Proven ability to demonstrate technical products and articulate value to both technical and business stakeholders.
Familiarity with the MSP ecosystem, including tools such as PSA, RMM, security, and backup platforms.
Strong experience working in Windows environments, with a functional understanding of macOS and Linux.
Curious, proactive, and passionate about learning new technologies and solving complex customer challenges.
Must be able to work fully in-office at the Medellín location.

LinuxmacOSWindows