Staff Engineer, Site Reliability Engineering
General Motors1 day ago
Warren, MI, USAStaff+
Responsibilities
- Lead the design and implementation of scalable, fault-tolerant, and observable infrastructure for vehicle telemetry, data ingestion, and platform operations.
- Lead production readiness across multiple teams through hands-on coding, reliability standards, architectural improvements, and resilient deployment practices.
- Design and improve CI/CD pipelines with quality gates, artifact promotion, deployment verification, progressive delivery, and rollback practices.
- Define and implement SLOs, SLIs, observability, monitoring, alerting, runbooks, and operational best practices.
- Build reusable AI workflows, skills, and evaluations using validation, regression testing, structured evaluations, and LLM-as-a-judge approaches where appropriate.
- Automate incident intake, triage, diagnostics, remediation, evidence collection, service requests, and customer-facing status workflows.
- Participate in weekly on-call rotations with 12-hour shifts, lead incident response, and coordinate mitigation and recovery.
- Drive post-incident reviews and durable system-level reliability improvements.
- Partner with internal customers, mentor engineers, conduct design and code reviews, and influence cross-functional technical direction.
- Balance reliability, performance, security, delivery speed, and cost in technical decisions.
Requirements
- 8+ years of experience in SRE, DevOps, or systems engineering, including experience managing or mentoring high-impact teams.
- Track record designing, building, and maintaining high-scale cloud-native production systems, preferably on Azure, AWS, or GCP.
- Hands-on experience with observability instrumentation, OTEL collector configuration, SLO/SLI definitions, monitors, alerts, and dashboards.
- Experience with production readiness, service ownership, incident management, post-incident learning, and continuous reliability improvement.
- Experience participating in on-call rotations and leading technical production incident response.
- Experience designing, operating, and improving CI/CD pipelines, including GitOps, release strategies, quality gates, deployment verification, progressive delivery, and rollback.
- Strong programming ability in Python, Go, Java, or a comparable language, with code review, version control, testing, and maintainability practices.
- Familiarity with AI-assisted software development, LLM application practices, agentic workflows, and evaluation techniques.
- Ability to work effectively with internal customers during difficult or high-pressure situations.
- Ability to influence without formal authority and drive adoption of shared engineering patterns.
- Strong written and verbal communication skills for technical and non-technical audiences.
- BS, MS, or PhD in computer science, engineering, physics, mathematics, or another relevant technical field.
- Preferred experience with Azure Databricks, Azure Event Hubs, Azure Kubernetes Service, Helm, Kustomize, Terraform, GitHub Actions, Argo CD, Prometheus, Grafana, Datadog, OpenTelemetry, Promptfoo, CoPilot, Fivetran, Apache Flink, Kafka, Pulsar, vehicle telemetry, or connected-vehicle platforms.
Benefits
- Hybrid work arrangement requiring the selected candidate to report to a specific location at least three times per week or at a frequency set by the manager.
- Weekly on-call rotation with 12-hour shifts cycling every eight weeks.
- GM benefits are available from day one, with support for employee well-being at work and home.
- The role is not eligible for relocation benefits; relocation costs are the selected candidate’s responsibility.
Tech Stack
Apache FlinkApache KafkaArgo CDAWSAzureDatabricksDatadogGitHub ActionsGoGoogle Cloud PlatformGrafanaHelmJavaKubernetesPrometheusPythonTerraform
Categories
DevOpsSite Reliability
About General Motors
General Motors designs, manufactures, and sells cars, trucks, and electric vehicles for consumers and commercial fleets under brands including Chevrolet, GMC, Cadillac, and Buick. A public company on the NYSE headquartered in Detroit and founded in 1908, it operates globally and is developing EVs on its Ultium battery platform. Revenue comes from vehicle and parts sales, connected services such as OnStar, and financing through GM Financial.