10 months ago
New York, NY, USAMid Level / Senior
Responsibilities
- Configure Atrix templates, pipelines, data sources, and AI workflows for complex scientific and medical processes.
- Lead customer implementations from onboarding through configuration, validation, go-live, and iteration.
- Serve as the primary technical contact for customers, lead weekly calls, and own 3–5 enterprise accounts end-to-end within six months.
- Build rapid prototypes and workflow experiments for go-to-market initiatives.
- Translate customer needs into product requirements, triage bugs, identify feature gaps, and partner with engineering on fixes and enhancements.
- Own business-sense QA, accuracy validation, risk identification, guardrails, AI evaluations, and scalable validation processes.
- Create internal standard operating procedures for deployment, QA, template configuration, and customer onboarding.
- Surface reusable templates and product opportunities while advising medical, clinical, and commercial stakeholders.
Requirements
- 2–5 years of experience in forward deployed engineering, software engineering, solutions engineering, technical consulting, ML implementation, data engineering, or an adjacent role.
- A computer science degree is required for candidates whose prior role was non-software engineering.
- Strong Python experience and comfort with light frontend work in React and TypeScript.
- Ability to write evaluations and optimize AI-driven workflows.
- Experience with LLMs, prompt engineering, or AI-native tools such as Claude Code or Cursor.
- Ability to explain complex technical concepts to non-technical scientific audiences.
- Strong focus on accuracy, reliability, and detail in high-stakes workflows.
- Customer-facing experience, ownership mindset, and preferably startup experience.
- Preferred qualifications include life sciences, healthcare, real-world data, data science, healthcare AI startup, technical consulting, or regulated and enterprise AI deployment experience.
Benefits
- Hybrid role based in NYC with required office availability and flexibility for remote work on some days
- Health and wellness stipend plus medical, vision, and dental insurance coverage
- Unlimited paid time off
- Opportunity for growth into a Lead Frontend or Fullstack Tech Lead role
Tech Stack
Categories
Forward Deployed
About Pear VC
Pear VC is an early-stage venture capital partnership that invests at pre-seed and seed, pairing capital with hands-on support, mentorship, and programs like its PearX accelerator for founding teams. Founded in 2013 and headquartered in Menlo Park, California, it backs software and technology startups across categories. Its portfolio includes companies that reached the public markets, such as DoorDash and Guardant Health.