Accenture

IVR Quality Engineer 6526946

Accenture
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1 day ago
Dallas, TX, USASenior

Responsibilities

  • Plan, execute, and manage manual and automated testing efforts for chat and voice technology projects.
  • Use business workflows and technical architecture to communicate testing risks, coverage, and quality insights to leadership.
  • Reduce manual testing effort through automation and AI-assisted development.

Requirements

  • Fluent Spanish is required.
  • At least 5 years of Selenium experience is required.
  • At least 2 years of IVR testing experience is required.
  • At least 2 years of automation testing experience is required.
  • A bachelor’s degree or greater is required.
  • Experience with Playwright is preferred.
  • Experience with Cyara is preferred.

Benefits

  • Accenture Flex is local, fixed-duration, project-based work.
  • The role requires onsite work with the client 3 days per week in Plano, Texas.
  • The client requires 5 days away per quarter.
  • Benefits include medical, dental, vision, long-term disability coverage, a 401(k) plan, paid time off, and access to learning resources.

Tech Stack

Selenium

Categories

Accenture

About Accenture

10,000+ employees

Accenture is a global professional services firm providing management consulting, systems integration and technology, cybersecurity, and business process outsourcing for enterprises and governments. It operates a services-driven model delivering projects and managed services, often with major cloud and software partners, across industries worldwide. Headquartered in Dublin and publicly traded on the NYSE (ACN), it originated as Andersen Consulting and adopted the Accenture name in 2001.

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