24 hours ago
Base Salary
$177k - $388k/yr
Responsibilities
- Design, build, and evolve the Zoommate agent harness covering orchestration, tool invocation, sandboxing, memory, state, context, and multi-step reasoning.
- Architect the agent framework and API/SDK surface used by Zoom product teams.
- Build tool-use, MCP-style connector, and agent-to-agent interoperability layers.
- Design and run evaluations and benchmarks covering reasoning, tool-use success, latency, and cost.
- Own services from design and code review through deployment, monitoring, reliability, and on-call.
- Partner with product teams to convert integration pain points into shared infrastructure improvements.
- Integrate with Zoom’s engineering platforms and use AI coding agents in the development workflow.
Requirements
- At least 5 years of industry experience building production software and/or ML systems.
- Hands-on experience delivering LLM-based agentic systems involving tool use, planning and reasoning, memory, orchestration, or multi-agent coordination.
- Strong fundamentals in data structures, algorithms, concurrency, and system design.
- Fluency in Python and familiarity with at least one of Java, Go, or TypeScript.
- At least 2 years of API/SDK development experience using REST, gRPC, or similar technologies.
- Experience with LangGraph, LangChain, AutoGen, equivalent agent frameworks, RAG pipelines, or vector databases.
- Experience with LLM post-training or fine-tuning, reinforcement learning, or rigorous agent evaluation frameworks.
- Familiarity with large-scale engineering platforms and their tooling.
- Strong communication, collaboration, ownership, and integration-problem-solving abilities.
Benefits
- Hybrid position requiring on-site presence four days per week at the Seattle, Washington office; remote arrangements are unavailable.
- Benefits include programs and options supporting physical, mental, emotional, and financial health, work-life balance, and community involvement.
- Zoom provides workplace support and accommodations during the hiring process.
Tech Stack
Categories
About Zoom
Zoom builds a cloud platform for video meetings, team chat, webinars, phone, rooms, and contact center used by businesses, schools, and public-sector organizations. It sells these collaboration and communications services as SaaS subscriptions with add-ons for events, telephony, and enterprise features, and offers developer APIs/SDKs. Founded in 2013 and headquartered in San Jose, California, Zoom Video Communications is a public company traded on Nasdaq.